- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 1** **Agency: Minnesota IT Services** + **Job ID** : 86988 ... Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End...diagnose/resolve software, network, system, and telephony problems at an enterprise level . **Additional Requirements** It is the… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Operations Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... service delivery model. CACI has an excellent opportunity for an experienced, self-directed ** Enterprise Service Desk (ESD) Operations Manager** . As a… more
- DriveTime (Tempe, AZ)
- …of IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You ... business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** +...management, ensuring timely and efficient resolutions in line with Service Level Agreements (SLAs). Lead the team… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team...are accurately logged, prioritized, and resolved in alignment with service level agreements (SLAs). In this role, ... Get to Do:** CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager** . As a first-line manager, you… more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist III New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are ... We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist ....update tickets throughout the resolution process, ensuring adherence to Service Level Agreements (SLAs). + Customer support:Provide… more
- NTT America, Inc. (Sacramento, CA)
- …the delivery of services to clients for a 24 x 7 x 365, Enterprise Service Desk that provides remote level I and level II technical support to users ... are followed in the NOC + Operates as any lower- level NOC Technician; responsible for assuming the workload and...managing and scaling team responsible for consistent, high quality service delivery to enterprise client base +… more
- NuAxis Innovations (Washington, DC)
- …Proficiency in developing and implementing Quality Control Plans (QCPs) for service desk operations. + Knowledge of enterprise - level ITSM tools and ... Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The...Full-Time Equivalents (FTEs). + Expertise in ensuring compliance with Service Level Agreements (SLAs) and Key Performance… more
- V2X (Springfield, VA)
- …"hands on" troubleshooting assistance at the desktop level . + The IT Enterprise Service Desk supports a wide array of systems, applications, and services ... Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and… more
- TEKsystems (Oshkosh, WI)
- …are also willing to look at candidates that have experience doing service desk analyst work in an enterprise environment. Experience with O365 and Active ... of extension/consideration for conversion. This role will be first level phone support for all end user issues over...at candidates that have experience doing service desk analyst work in an enterprise environment.… more
- Leidos (Bedford, MA)
- …has a new and exciting opportunity for a **Project Manager - Lead Service Desk ** in our **National Security Sector's (NSS) Engineering, Decision Advantage ... Security!** **Primary Responsibilities:** + Oversee Cost, Schedule and Performance of the service desk operations for SABRE, ensuring swift resolutions to issues… more
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