- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... delivery model. CACI has an excellent opportunity for an experienced, self-directed ** Enterprise Service Desk Manager ** . As a senior manager… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** IT Infrastructure and Operations **Skills:** Customer Experience (CX), Enterprise Service Delivery,ITIL Framework,IT Service Desk , Service ... government, defense, and intelligence projects. Join GDIT as an Service Desk Experience Manager for...**How You Will Make an Impact:** + Direct 24x7 Enterprise IT Service Desk operations… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (St. Mary's County, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent ... a US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... of Technology Services and Security (EOTSS)* is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged...*About the Role:* EOTSS is seeking to hire a * Service Desk Analyst* to join the End… more
- Insight Global (Brentwood, TN)
- …supporting a high-volume, enterprise client. Acting as the right hand to the Service Desk Manager , this individual will oversee daily operations, provide ... handling of high-touch, rapid-turnaround events (30+ per month). -Partner closely with the Service Desk Manager , MIMs, and Problem Coordinator to maintain… more
- CompuCom (Tuskegee, AL)
- …career guidance and reemployment assistance. Our client is currently seeking a qualified **Help Desk Manager ** to join their team **onsite** in Tuskegee, AL and ... provide end-user support. The Manager is responsible for overseeing daily operations of the...is responsible for overseeing daily operations of the help desk team, ensuring timely and effective technical support for… more
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