- Confluent (Albany, NY)
- …Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... an individual contributor role within the global Escalation Management team covering the US West PT shift....West PT shift. The position is remote. As an Escalation Manager, you will be responsible for supporting customers… more
- Omaha Children's Hospital (Omaha, NE)
- …including veterans and people with disabilities. **A Brief Overview** The Behavioral Escalation Social Worker is a key member of the Behavioral Escalation ... behavioral health patient crises. This role involves crisis intervention, de- escalation , assessment, and collaboration with multidisciplinary teams to ensure the… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... operations. This role will be responsible for leading the escalation process, managing high-level consumer issues, and ensuring service excellence across all… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …you purpose. We're united by purpose, inspired by you. About the Team: The Escalation Management team is a part of the Engineering, Product, Cloud and Innovation ... end-to-end customer experience. This person will be responsible for providing customer escalation management support to Customer Experience teams. The Escalation … more
- Citigroup (San Antonio, TX)
- The Wealth Service Escalation Specialist is considered a subject matter expert on investment and banking procedures and processes and will work on a team comprised ... operational solutions for our clients. Providing first level support and escalation to licensed and non-licensed associates, internal partners, and clients, they… more
- SAP (Newtown Square, PA)
- …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
- PennyMac (Plano, TX)
- …through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party channels as ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation… more
- Bank of America (Chicago, IL)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Chicago/Third-Party-Information-Security- Escalation -Management-and-Oversight\_25017629) **Job Description:** At Bank of America, we are… more
- Walgreens (Deerfield, IL)
- …records details, complaints, comments, and action(s) taken. + Serves as first escalation point for problem resolution. Anticipates the needs of the customer, takes ... is available at www.walgreensbootsalliance.com . **Job ID:** 1630967BR **Title:** Escalation Specialist Centralized Services WAH **Company Indicator:** Walgreens **Employment… more
- Bank of America (Atlanta, GA)
- Governance, Reporting and Escalation - Treasury Product Analyst Charlotte, North Carolina;New York, New York; Chicago, Illinois; Atlanta, Georgia **To proceed with ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Governance--Reporting-and- Escalation Treasury-Product-Analyst\_25029274) **Job Description:** At Bank of America, we… more
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