- Beckman Coulter Diagnostics (Miami, FL)
- …applicable global regulatory requirements.Maintain oversight, tracking, metric reporting and escalation of issues while providing consultation and support for the ... Corrective and Preventive Action (CAPA) process, ensuring process is maintained per company policies and industry standards.Function as a global representative during Agency /3rd Party Audits and assists in the preparation and submission of audit responses and… more
- ServiceNow, Inc. (Orlando, FL)
- …to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and ... personalized service during an account-level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that works to… more
- ServiceNow, Inc. (Orlando, FL)
- …get to do in this role:** ServiceNow is currently seeking an Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and ... personalized service during an account-level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that works to… more
- MongoDB (NY)
- …a global scope + Experience in implementing whole-company high-severity issue de- escalation patterns that maximize customer experience and company efficiency + ... regional and global leaders about areas for improvement in the incident and escalation management program + Established connections with regional peers in EMEA and… more
- JPMorgan Chase (Plano, TX)
- …our Corporate and Investment Banking team as an Anti-Money Laundering Escalation Associate, where you'll investigate potential AML, Politically Exposed Persons, and ... while maintaining and reporting key metrics. Reporting to the Anti-Money Laundering Escalation Manager, you'll play a crucial role in ensuring compliance and… more
- ServiceNow, Inc. (Orlando, FL)
- …our purpose to make the world work better for everyone. **Manager, Account Escalation Engineering (US)** **Team & Role** Our Account Escalation Engineering (AEE) ... currently seeking a Manager to lead our US Account Escalation Engineering team. **What you get to do in...US AEE team's activities and works closely with Account Escalation leadership to ensure the timely resolution of customer… more
- ServiceNow, Inc. (Orlando, FL)
- …relationships and clear communication are key. We're currently seeking a **Senior Account Escalation Manager** to join our team and support customers who require a ... challenges and restore satisfaction. + Taking full ownership of account escalation activities, ensuring clear goals, accountability, and progress. + Communicating… more
- Bank of America (Washington, DC)
- Third Party Information Security Escalation Management and Oversight Chicago, Illinois;Washington, District of Columbia; Addison, Texas; Charlotte, North Carolina; ... an impact. Join us! The Third Party Information Security Escalation Management and Oversight role oversees Third Party Information...feedback is responded to as it relates to BISO escalation items * Facilitate weekly pipeline review meetings with… more
- PennyMac (Moorpark, CA)
- …through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party channels as ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation… more
- Broadview FCU (Buffalo, NY)
- …to the right place! Summary of Role: The Member Support Center (MSC) Escalation Lead is responsible for resolving complex member issues and escalations with ... fee refunds, and ensures compliance with internal policies and regulations. The Escalation Lead plays a critical role in advocating for members and delivering… more
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