- ServiceNow, Inc. (Orlando, FL)
- …to do in this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction and ... personalized service during an account-level escalation . The Account Escalation Manager establishes a trusted short-term advisor relationship that works to… more
- Omaha Children's Hospital (Omaha, NE)
- …including veterans and people with disabilities. **A Brief Overview** The Behavioral Escalation Social Worker is a key member of the Behavioral Escalation ... behavioral health patient crises. This role involves crisis intervention, de- escalation , assessment, and collaboration with multidisciplinary teams to ensure the… more
- IBM (Austin, TX)
- …and responsibilities** HashiCorp is seeking a highly skilled and experienced Sr. Support Escalation Manager to join our Cloud Support Engineering team. This role is ... for an individual with a strong background in cloud technologies, technical escalation management, and exceptional interpersonal skills. You will be responsible for… more
- Wells Fargo (St. Louis, MO)
- …to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Escalation Specialist- Registered **In this role, you will:** + Lead the review of complex ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Wells Fargo (St. Louis, MO)
- …to grow. Join us! **About this role:** Wells Fargo is seeking an Escalation Specialist- Registered **In this role, you will:** + Participate in researching and ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist** (specializing in the automotive industry) working **hybrid** in ... your career growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist** plays a vital role in delivering a smooth and… more
- Google (San Bruno, CA)
- …and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete ... + Design and implement processes and training plans for YouTube Escalation workflows, including social escalations, known issues, and after-hours coverage programs.… more
- NetApp (Wichita, KS)
- **Job Summary:** This position is for a Performance Escalation Engineer responsible for engineering level support to customers, customer support personnel, technical ... times + Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development + Conduct extensive troubleshooting of backend… more
- Catholic Health Services (Melville, NY)
- …of training tools. + Supervises the day-to-day work of the Escalation Unit Analysts. + Evaluates the performance and completes performance review/evaluations ... of the Escalation Unit Analysts. + Responsible for training the new...Analysts. + Responsible for training the new analysts for Escalation Unit. Position Requirements and Qualifications Education: Bachelor's degree… more
- Wells Fargo (San Antonio, TX)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
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