- Wells Fargo (St. Louis, MO)
- …empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Escalation Specialist - Registered **In this role, you will:** + Lead the review of ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Wells Fargo (St. Louis, MO)
- …empowered to grow. Join us! **About this role:** Wells Fargo is seeking an Escalation Specialist - Registered **In this role, you will:** + Participate in ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated issues that may require in-depth… more
- Google (San Bruno, CA)
- …safety and protecting free speech in our ever-evolving digital world. As a Policy Escalation Specialist , you will work across Trust and Safety and YouTube to ... ensure that we address escalations holistically. You will provide management of escalations, creating a pathway to resolution and communicating with key stakeholders as well as our executive team. You will develop preventative solutions to address future… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... exceeding customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving… more
- OneMain Financial (Fort Mill, SC)
- The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Negotiate with authorized third ... parties and customers via telephone regarding past due accounts + Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts + Qualifying consumers for payment plans by gathering full and complete… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role in delivering a smooth and reliable… more
- PennyMac (Fort Worth, TX)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive… more
- TEKsystems (Shoreview, MN)
- …You will review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit ... Now Hiring for Escalations Specialists with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very attention to detail and investigate case management style position. This is a hybrid schedule where… more
- Carrington (Westfield, IN)
- The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative ... solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's… more
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