- Walgreens (Deerfield, IL)
- …patients, team members and communities. **Job ID:** 1718513BR **Title:** Escalation Specialist Centralized Services WAH **Company Indicator:** Walgreens ... records details, complaints, comments, and action(s) taken. + Serves as first escalation point for problem resolution. Anticipates the needs of the customer, takes… more
- Houston Methodist (Houston, TX)
- …required** + **Very high paced call center experience** At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between ... Physician Organization (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated issues… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role in delivering a smooth and reliable… more
- PennyMac (Fort Worth, TX)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive… more
- Amazon (AZ)
- …Operations Center (AMOC) The AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management ... evaluate the status of assets to identify potential issues that may require escalation to supervisors or management. . Managing a communications suite that includes:… more
- OneMain Financial (Evansville, IN)
- …driving change directly and through effective organizational partnerships. The Specialist Intermediate is responsible for providing exceptional service and support ... to OneMain customers. **In the Role:** + Provides exceptional customer service daily. + Establishes effective professional rapport with customers and business partners. + Plans, organizes, and prioritizes own work routine to meet established schedule. +… more
- Amazon (Goodyear, AZ)
- …supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist . They intake incidents assisting reporting persons that ... day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand.… more
- Billings Clinic (Billings, MT)
- …Starting Wage DOE: $30.53 - 38.16 The Workplace Violence (WPV) Program Specialist is a de- escalation expert who works collaboratively with multidisciplinary ... here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more! Workplace Violence Prevention (WPV) Specialist - Nursing Quality NURSING QUALITY - 8781 (Billings… more
- Fairview Health Services (St. Paul, MN)
- …concerns, etc. + Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance. + Notifies patient and/or ... balances co-pays/deductible/coinsurance, etc. + Understands and adheres to Revenue Cycle's Escalation Policy. + Contributes to the process or enablement of… more
- DESC (Seattle, WA)
- Client Engagement Specialist - Night Shift, STAR Center Seattle, WA (http://maps.google.com/maps?q=619+3rd+Ave+Seattle+WA+USA+98104) *STAR Center Apply Job Type ... **JOB DEFINITION:** We are looking for a Client Engagement Specialist (CES) who will work within the larger Client...the STAR Center and Pioneer Square by employing various de- escalation skills while in coordination and consultation with the… more
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