- JPMorgan Chase (New York, NY)
- …in tools such as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software + Experience creating conversational experiences in ... design leader who combines deep expertise in conversation design with a strong understanding of...inclusion + Collaborate with cross-functional teams to integrate user experience design into the product development processes… more
- TEKsystems (Atlanta, GA)
- …assigned * Complies with all policies and standards Skills ivr, Design , conversation dialogue, Prototyping, Ux design Experience Level Expert Level Job ... Experience writing conversational dialogue for IVR & chat 2. Experience in designing conversation...with stakeholders & development teams. Identify standard practices for conversation design as they pertain to topics… more
- Public Storage (Plano, TX)
- …and future-state customer journeys that leverage autonomous AI agents across voice and chat channels ** Conversation Design & Prompt Engineering:** Design ... efficiency at the cutting edge of AI innovation. **Qualifications** + 4+ years of experience in conversation design , UX design , business analysis,… more
- JPMorgan Chase (New York, NY)
- …insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI ... tone, and pacing on user experience . + Design and optimize IVR and chat flows,...as Figma, Voiceflow, Lucid Chart, Nuance Mix, or similar conversation design software. + Experience … more
- Walmart (Bentonville, AR)
- …are intelligent, compliant, and friction free. As Sr. Manager, Automation & AI Conversation Design , you will support the strategy, systems, and design ... function works at the intersection of AI governance, product design , LLM prompt engineering, contact center operations, and the...+ Strong familiarity with LLMs, NLU/NLP, prompt engineering, and conversation QA. + Deep experience with contact… more
- Microsoft Corporation (Redmond, WA)
- …the customers' behalf during the conversation . And, we will learn from each conversation . Every call, meeting, or chat will make the next one better. ... a Senior Software Engineer - Backend in IC3 (Intelligent Conversation and Communications Cloud) team, you empower Microsoft's first-party...systems, and/or real time media. + 2+ years of experience building design documents for large scale… more
- LinkedIn (Mountain View, CA)
- …messaging experience , from yesterday's email-like heavy outreach to tomorrow's chat -like experience , light-weight and delightful. In addition, you'll help ... Modernize the messaging experience to transition messaging from email towards a chat -like experience + Ensure every inbox is valuable by building experiences… more
- General Motors (Albany, NY)
- …usability and user-centered design principles. + Develop and promote conversation design best practice standards, reusable interactional patterns, and ... processes. + Deliver effective design documentation to communicate experience requirements, ...of Generative AI for Conversational Experiences, foundational elements of Conversation Design , and LLMs. + Ability to… more
- General Motors (Warren, MI)
- …to craft compelling audio experiences for all GM brands. + Promote conversation design best practice standards, reusable interactional patterns, and processes. ... + Advanced understanding of Conversational AI Technologies, foundational elements of Conversation Design and LLMs. + Proven demonstration of excellence… more
- Microsoft Corporation (Redmond, WA)
- **Overview** We are developing the **Intelligent Conversation and Communications Cloud** **(IC3)** to support Microsoft's real-time conversation products like ... of users with dependable audio, video calls, meetings, and chat services. We also offer our core features to...to join our team! The Applied Scientists II will design , develop and ship AI models into the Teams… more
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