- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... a globally expanding, industry-leading organization. We are hiring an Experienced QA Supervisor to lead our quality ...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Center Sales Manageroversees all aspects of our call center team. As a sales manager,...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Killeen, TX)
- …service best practices and performance management + Monitor and improve call center metrics, productivity, and service quality + Foster a culture of ... industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Northwell Health (Melville, NY)
- …compassionate Director, Financial Services to lead and optimize our financial services call center operations. This pivotal role is responsible for overseeing ... of healthcare revenue cycle management, medical billing processes, and call center best practices. You will be...as Average Speed of Answer (ASA), Abandonment Rate, First Call Resolution (FCR), Average Handle Time (AHT), Quality… more
- AssistRx (Overland Park, KS)
- …providers, and client partners. This leader will have full ownership of daily call center performance, workforce management, quality monitoring, and ... We are seeking an experienced , strategic, and patient-centered leader to oversee all...leader to oversee all aspects of our mail-order pharmacy call center operations. The Director of … more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position...environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. Healing ... made personal. **Job Title: Access Center Lead Agent** The Lead Agent...mentoring and managing all training for new and less experienced staff. This individual assists the Supervisor in oversight… more
- Aerotek (Menlo Park, CA)
- **Job Title: Facilities Call Center Supervisor** **Job Description** We are seeking a dedicated Facilities Call Center Supervisor to oversee our grave ... Park, CA, but may involve visiting other medical facilities call center sites around the San Francisco...approach in addressing engineering and facility-related requests. + Implement quality assurance programs, including call monitoring. +… more
- Beacon Mobility (Houston, TX)
- …Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist ... activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent...committed to serving the diverse needs of our customers. Experienced , compassionate, and inspired, we take pride in our… more
- Bath Planet (San Antonio, TX)
- …one growing acrylic bath company, BathPlanet of San Antonio is looking to hire an experienced Call Center Manager to work in our office. Qualified applicants ... Call Center Manager Creating a fresh... Call Center Manager Creating a fresh solution to bath...the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind… more