- Capital One (Norfolk, VA)
- …real-time, accurate , secure and AI powered decision-making solutions for customer transactions, fraud detection, alerts, credit inquiries and applications ... any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). more
- Capital One (Newport News, VA)
- …of sensitive, real-time and batch data that powers everything from fraud detection models and personalized reward systems to regulatory compliance reporting. ... move data; you'll architect high-availability that directly influence millions of customer experiences and secure billions in transactions daily. You'll own critical… more
- Resurgent Capital Services (Greenville, SC)
- …(https://www.resurgent.com/ccpa#privacy) Summary: Fraud Investigation Specialist, I are Customer Service /Support Representatives who will be responsible for ... customer experience + Properly updates and documents all operating systems and Customer Service applications as appropriate Work Schedule: + Our Customer … more
- TEKsystems (Pittsburgh, PA)
- …leveraging operational runbooks and documented knowledge articles. Skills Investigation and analysis, fraud detection, customer service oriented, call center ... , analytic, attention to details, multitasking Top Skills Details Investigation and analysis, fraud detection, customer service oriented Additional Skills &… more
- ADP (San Dimas, CA)
- …and external partners. This role focuses on driving improvements in transaction success, fraud prevention and customer self- service You will drive ... regulatory frameworks. + Experience with AI/ML products, ideally in customer support and fraud detection contexts. +...designing or integrating AI chatbots, or virtual agents for customer service use cases. + Excellent communication,… more
- Citizens (Glen Allen, VA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Citizens (Pittsburgh, PA)
- …hybrid role combines project coordination, data analysis, and administrative support for the Fraud Customer Service Center and corporate functions. The ideal ... project performance. + Generate and manage daily reports related to Fraud Customer Service operations, including parameter changes. + Support management… more
- American Express (Sunrise, FL)
- …inbound servicing calls with customers related to a variety of compliance matters (eg fraud , KYC, CDD, customer service ) + Proficient in Microsoft tools ... Diffuse potentially difficult customer interactions and maintain a high level of customer service * Contribute and potentially present in team meetings *… more
- FirstBank PR (San Juan, PR)
- …closely with vendors, management and other departments regarding policy, compliance, risk, fraud prevention, customer service , branding, and technology to ... we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees.... Support alignment across corresponding business units, compliance, risk, fraud , security and IT to ensure shared vision and… more
- Capital One (Mclean, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... across the company to define the target state for Customer Fraud . This role is designed to...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
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