- Discover (Columbus, OH)
- … verification, includes caller authentication, transaction verification, etc. utilizing excellent customer service skills. + Collects necessary information and ... completes a fraud report when the customer confirms unauthorized...Diploma or GED + 1+ years Call Center / Customer Service **Physical and Cognitive Requirements** The… more
- TEKsystems (Pittsburgh, PA)
- …leveraging operational runbooks and documented knowledge articles. Skills Investigation and analysis, fraud detection, customer service oriented, call center ... , analytic, attention to details, multitasking Top Skills Details Investigation and analysis, fraud detection, customer service oriented Additional Skills &… more
- M&T Bank (Amherst, NY)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- First Horizon Bank (Maryville, TN)
- …Experience Requirements:** + High school diploma or equivalent + 2+ years' experience in customer service , call center, or fraud -related roles. + Strong ... Of Operation:** 7am-8pm EST We are actively seeking a dedicated and client-focused Fraud Protection Hotline Specialist to serve as the first point of contact for… more
- Wells Fargo (Irving, TX)
- …segments by delivering on end-to-end servicing across the customers' lifecycle. Services include customer service , fraud and claims management, ATM strategy ... by delivering on end-to-end servicing across the customers' lifecycle. Services include customer service , fraud and claims management, ATM strategy and cash… more
- Marex (New York, NY)
- …trade systems, client portals, SWIFT alliance, reconciliations, Sanctions screening and fraud detection, customer service platforms from operational ... and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen,… more
- FirstBank PR (San Juan, PR)
- FRAUD ANALYST BANKING OPERATIONS FRAUD MNGT...we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees ... Virgin Islands and Florida share a passion for excellent customer service . We are proud of our...number one place for you. A Brief Overview The Fraud Analyst reviews potential fraudulent accounts and takes appropriate… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …tracking expectations to support performance tracking. + Meet performance, quality, and customer service standards. + Perform other duties as required. ... for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls… more
- Walmart (Bentonville, AR)
- …and productivity metrics. + Build strong cross-functional partnerships across product, technology, customer service , and business teams to influence and advance ... **Position Summary ** Walmart's Customer Engagement Services (CES) team is seeking a...is seeking a highly skilled and experienced Director of Fraud Operations to lead at scale in one of… more
- SMBC (Phoenix, AZ)
- …risk and fraud ring activity. + Resolve transactions within the service level agreements to reduce potential losses. + Document all findings, dispositions, and ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...committed to doing it the right way for the customer and are growing rapidly. To learn more about… more
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