- General Dynamics Information Technology (Fairfax, VA)
- …Required:** MBI (T2) **Job Family:** IT Infrastructure and Operations **Skills:** Genesys Cloud AI,Interactive Voice Response (IVR),Workforce Management (WFM) ... Description:** Seize your opportunity to make a personal impact as a Genesys Cloud Subject Matter Expert (SME) supporting the United States Postal Service. GDIT… more
- Humana (Providence, RI)
- …a part of our caring community and help us put health first** The Senior Genesys Cloud Engineer Supports development and execution of cloud implementation ... strategy within organization's existing IT infrastructure. The Senior Genesys Cloud Engineer work assignments involve moderately complex to complex issues where… more
- Capgemini (New York, NY)
- …in developing and implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have a strong ... Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect. + Develop and integrate third-party services such as AWS… more
- Capgemini (New York, NY)
- …development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will have hands-on ... and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect. + Build and maintain applications across Voice,… more
- Deloitte (Arlington, VA)
- …to relocate to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience + Strong communication, influence, ... work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to share new ideas and… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …will be responsible for providing telephony systems administration and support for Genesys Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise ... support team, troubleshoot/recognize optimization opportunities, participate in implementations for new Genesys system. This candidate will act in a technical lead… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …will be responsible for providing telephony systems administration and support for Genesys Cloud CXone (formerly PureCloud) for Emory Healthcare's enterprise ... team, troubleshoot/recognize optimization opportunities, participate in implementations for new Genesys system. **RESPONSIBILITIES:** + Works as part of an Telephony… more
- Cognizant (Plano, TX)
- …+ Guide the integration of CES 2.0 with third-party contact center platforms (eg, Genesys Cloud , Amazon Connect, Cisco UCCE), CRMs (eg, Salesforce, Zendesk), and ... **About the Role** We are seeking an accomplished Enterprise AI Architect (Google Cloud / Google Customer Engagement Suite) to lead the strategy, design, and… more
- ADP (Norfolk, VA)
- …Every day activities will include serving as the resident expert for Genesys Cloud capabilities; providing day-to-day support, proactive maintenance and ... the HROs Omni Channel communications program. This program includes Genesys Voice and Chat channels and IVR as well...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more
- Republic Services (Phoenix, AZ)
- …and learn quickly in a fast-paced environment. + Proficiency with Genesys cloud -based solutions, configuration, maintenance, and optimization. + Strong ... collaboratively within a team. + Genesys Certified Professional (GCP) or Genesys Cloud CX certifications - preferred. + Minimum of 3-5 years of experience in… more
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