- Capgemini (New York, NY)
- …in Genesys AI, WFM, Reporting, and Analytics using developer APIs. + Genesys Cloud CX certification in one or more solution areas (Inbound, Outbound, ... implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX . The ideal...like Amazon, Genesys , and Nuance. + Leverage Genesys Developer APIs for WFM, Reporting, and… more
- Capgemini (New York, NY)
- …development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX . The ideal candidate will have ... **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5...implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect. +… more
- Capgemini (El Paso, TX)
- …with Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center ... fueled by the fast evolving and innovative world of cloud , data, AI, connectivity, software, digital engineering and platforms....Improvement methodologies + A passion and desire to improve CX and support clients on their journey **Minimum 5… more
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