- Baylor Scott & White Health (Dallas, TX)
- …platforms, including: + Cisco Unified Contact Center Enterprise (UCCE) + Genesys CX Cloud ( Genesys Cloud CX) with AI-powered voice, digital, and routing ... 1-3 year roadmaps. + Cisco Collaboration certifications (CCNP / CCIE). + Genesys Cloud CX certifications (including AI-focused credentials where available). +… more
- Baylor Scott & White Health (Dallas, TX)
- …+ Assist in designing and implementing new features and functionalities within the Genesys Cloud platform. + Develop and maintain documentation for system ... (CUC), Emergency Responder (CER), IM & Presence (IMP), and SME , supporting thousands of endpoints. + Provide architectural oversight...Contact Center Enterprise (UCCE) + Genesys CX Cloud ( Genesys Cloud CX) voice,… more
Locations:
Texas