- Capgemini (New York, NY)
- …and implement Voice and Non-Voice applications including Chat, SMS, Email, and Bots using Genesys Cloud CX Architect . + Develop and integrate third-party ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Strong hands-on experience with Genesys Cloud CX Architect . +… more
- Capgemini (New York, NY)
- …Design, develop, and implement multichannel self-service IVR and OmniChannel Routing solutions using Genesys Cloud CX Architect . + Build and maintain ... autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...Genesys application development. + Proven hands-on experience with Genesys Cloud CX Architect . +… more
- Cognizant (Plano, TX)
- …+ Guide the integration of CES 2.0 with third-party contact center platforms (eg, Genesys Cloud , Amazon Connect, Cisco UCCE), CRMs (eg, Salesforce, Zendesk), and ... qualifications include: . Google Cloud certifications such as Professional Cloud Architect , CCAI Specialization, or Dialogflow Certified Expert. . Experience… more
- Travelers Insurance Company (Hunt Valley, MD)
- …mastery. + Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer ... capability models + Innovation and Continuous Improvement + Experience with large-scale technology platforms and cloud data technologies. + Experience with AWS,… more
- Amazon (Atlanta, GA)
- …field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Amazon (Dallas, TX)
- …field, or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Bandwidth (Raleigh, NC)
- …CCaaS, and UCaaS platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX (CCaaS), Microsoft Teams (Operator Connect & Direct Routing), ... the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium… more
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