- Brighton Health Plan Solutions, LLC (Westbury, NY)
- … Genesys cloud solutions to meet the needs of our organization. As a Genesys Engineer , you will play a critical role in developing and maintaining ... Role Brighton Health Plan Solutions is seeking a talented and experienced Genesys Cloud Engineer to join our team. Our ideal candidate will be responsible for… more
- M&T Bank (Buffalo, NY)
- …onsite and in person collaboration the other three days._ **_Extensive experience with Genesys Cloud CX is required for this role._** Overview: Provides Genesys ... to junior resources as needed Primary Responsibilities: + Specialize in Genesys Cloud CX voice & digital channel configurations/implementations related to Agent… more
- Cedars-Sinai (Los Angeles, CA)
- …of patient care we strive for. **What you will be doing:** The Telecom Engineer is responsible for the design and implementation of complex Cisco, Genesys ... points, and associated peripherals such as Contact Centers (PCCE & Genesys ), Interactive Voice Response (IVR), Call Recording, CDR, Computer Telephony Integration… more
- TEKsystems (New York, NY)
- Description Currently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking for a Network UC engineers with a ... mixed experience of Cisco UC and networking experience. This engineer will work on a team of 16 and partner with department managers and end users to understand… more
- Concentrix (Columbus, OH)
- Job Title: Sr. Product Support Engineer (Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - Human-centered. ... of a game-changing career. Job Description + Product Support Engineer will provide support for CCaaS services to Concentrix...supporting at least one CCaaS such as Amazon Connect, Genesys Cloud CX, Google CCAI, or NICE CXone. The… more
- Northrop Grumman (Melbourne, FL)
- …history. Northrop Grumman Aeronautics Systems has an opening for a **Principal Engineer Systems Architect** to join our team of qualified, diverse individuals within ... is located in **Melbourne, FL** . In this role, the Principal Engineer Systems Architect will perform functional & verification analyses, Model-based Systems… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS ... + Lead the design, deployment, and configuration of CCaaS platforms (eg, Genesys , Nice, Five9, Amazon Connect, or other cloud-based solutions) with Avaya PBX.… more
- CommScope, Inc. (Wallingford, CT)
- Principal RF Engineer Req ID: 77151 Location: Wallingford, Connecticut, United States, 06494 In our 'always on' world, we believe it's essential to have a genuine ... high-capacity, low-latency broadband. Be one of the bold and engineer -advanced networks with us. Our Access Network Solutions Team...PCB layout tools. + Software programs such as Keysight Genesys + Proficient with test equipment such as Network… more
- NTT America, Inc. (VA)
- …line with performance targets, leading by example and monitoring the quality of engineer 's and technician's work when required. + Writes reports and proposals and ... + Verint - Workforce Management (WFM); Interactions; Speech; DPA. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX -… more
- NTT America, Inc. (CO)
- …line with performance targets, leading by example and monitoring the quality of engineer 's work when required. + Writes reports and proposals and complete and ... Additional certification - *AQM + Authentication + Security + SSL. + Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX -… more
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