- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** IT Help Desk Agent (EITAAS-2025-22796): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. ... The ideal technician will have 2+ years of IT help desk experience with a strong background...processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... knowledge of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively support customers, including, but not… more
- General Dynamics Information Technology (New Orleans, LA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... a meaningful part of improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team to support the Department of the Navy… more
- General Dynamics Information Technology (North Charleston, SC)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information ... seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. Employees in this role will serve as the first point… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Leidos (Edgewood, MD)
- …+ Hands-on Experience with PC Applications- M365 + Experience as a customer service/ help desk agent + Experience in call-taking + Experience ... **Description** Leidos National Security Sector currently has an opening for a Help Desk Specialist to work in our Edgewood, MD office. This is an exciting… more
- TEKsystems (Bartlesville, OK)
- Our Client is seeking a Help Desk Agent who will provide professional and courteous customer service to users regarding their Network connectivity and ... role. Position Requirements: - 1 or more years of Information Systems Help Desk / Support experience - Knowledge of communication devices/methods such as… more
- Cisco (Austin, TX)
- …Your Impact Create and maintain solutions that provide resolution to user issues, optimized help desk agent instructions for advising Cisconians, and content ... if a sufficient number of applications are received. Meet the Team Join the Help @Cisco IT Knowledge Management team, based in our Austin, Texas office, in delivering… more
- Watauga Hospitality Associates (Boone, NC)
- Front Desk Agent General Overview The Front...cleanliness and attention to detail. Must be willing to help the team as required. Must be friendly, outgoing, ... Diploma or GED (required). * Reliable transportation. * Previous front desk experience (highly preferred). * Experience using Windows-based software, including… more
- Epsilon, Inc (Greenville, SC)
- **Service Desk Agent I** **Who is Epsilon:**...perform Tier I and Tier II information technology related help desk duties through phone and email ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
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