- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** IT Help Desk Agent (EITAAS-2025-22796): Bowhead seeks an IT Help Desk Agent that will provide multiple tier support to end users. ... The ideal technician will have 2+ years of IT help desk experience with a strong background...processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent , Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively...others for quick customer resolution. + Understands EHD Service Level Objectives (SLOs) and the Tier 1 role in… more
- Watauga Hospitality Associates (Boone, NC)
- Front Desk Agent General Overview The Front Desk Agent assures the highest possible level of visitor and guest satisfaction by providing superior ... with an eye for cleanliness and attention to detail. Must be willing to help the team as required. Must be friendly, outgoing, and have great customer service.… more
- General Dynamics Information Technology (New Orleans, LA)
- … Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,IT ... improving how agencies operate. Our work depends on a ** Help Desk Technician II** joining our team...status updates to management and end-users according to service level guidelines + Maintaining a high level … more
- General Dynamics Information Technology (North Charleston, SC)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information ... individuals to join our rapidly growing team of technical help desk professionals. Employees in this role...status updates to management and end-users according to service level guidelines + Maintaining a high level … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + ... Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- Vail Resorts (Park City, UT)
- …ski passes for dependents + Critical Illness and Accident plans **Job Summary:** As the Front Desk Agent , you are the face of the hotel! You are the first point ... of contact for all guests, and help make their stay a memorable one. If you are new to hospitality, a front desk agent is a great starting point with huge… more
- Vail Resorts (South Lake Tahoe, CA)
- …ski passes for dependents + Critical Illness and Accident plans **Job Summary:** As the Front Desk Agent , you are the face of the hotel! You are the first point ... of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Agent is a great starting point with huge… more
- Vail Resorts (Keystone, CO)
- …(https://vailresorts.service-now.com/hrportal?id=knowledge&sys\_id=4a491bcbdb8b6b0091bb929adb9619fe) **Job Summary:** As the Front Desk Agent , you are the ... the first point of contact for all guests and help make their stay a memorable one. If you...memorable one. If you are new to hospitality, Front Desk Agent is a great starting point… more
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