• Incident Manager - Tier 2

    Belcan (Annapolis, MD)
    Incident Manager - Tier 2 Job Number: 358237 Category: Help Desk / Support Description: Job Title: Incident Manager - Tier 2 Location: Annapolis, ... Contract Start Date: ASAP Keywords: #IncidentManager #MDjobs JOB RESPONSIBILITIES: Actual Job Title: Incident Manager - Tier 2 This role will contribute to the… more
    Belcan (06/25/25)
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  • Service Desk Incident Manager

    Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
    Service Desk Incident Manager Clearance...Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and resolution of service… more
    Black Bear Technology Solutions, LLC (05/24/25)
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  • Help Desk Manager

    Chenega Corporation (Arlington, VA)
    **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to ...areas for improvement. + Implement industry best practices for incident management, problem resolution, and knowledge management. + Develop… more
    Chenega Corporation (06/24/25)
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  • IT Service Desk Quality Assurance…

    NuAxis Innovations (Washington, DC)
    …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk /Service Desk Background + The ideal candidate for the ... **IT Service Desk Quality Assurance Manager ** Location **Washington,...QAM position, coming from a Help Desk /Service Desk background, should… more
    NuAxis Innovations (04/16/25)
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  • Help Desk Support Service Specialist…

    General Dynamics Information Technology (Pearl Harbor, HI)
    …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
    General Dynamics Information Technology (06/18/25)
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  • Project Manager - Lead Service Desk

    Leidos (Bedford, MA)
    …provide real-time insights for Government and Contractor leadership + Analyze the programs help desk performance metrics to identify trends, problem areas, and ... has a new and exciting opportunity for a **Project Manager - Lead Service Desk ** in our...to identify, develop, and track key metrics to measure help desk performance and provide real-time insights… more
    Leidos (06/25/25)
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  • Integrated Service Center (ISC) Incident

    CACI International (Chantilly, VA)
    Integrated Service Center (ISC) Incident Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... a highly motivated and detail-oriented Integrated Service Center (ISC) Incident Manager to join our team supporting...is critical to the success of a 24x7 service desk operation and is ideal for professionals who thrive… more
    CACI International (06/14/25)
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  • Help Desk Manager

    Robert Half Technology (Houston, TX)
    Description We are looking for a dynamic Help Desk Manager with a strong background in IT security to lead our service desk operations and ensure the ... exceptional service. Responsibilities: * Oversee the daily operations of the IT Service Desk team to ensure efficient resolution of technical issues and a high… more
    Robert Half Technology (06/14/25)
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  • Senior Service Desk Manager

    ManTech (Herndon, VA)
    **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . ... This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and … more
    ManTech (05/17/25)
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  • Help Desk Support Lead

    KBR (Colorado Springs, CO)
    Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance)… more
    KBR (06/16/25)
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