- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to ... the heart of our nation's capital. As a Unclassified Help Desk Manager , you are...training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …the Chief Information Officer and serving as an Assistant Director of Enterprise IT, the Help Desk and Multimedia Manager is a critical leadership position ... the US, excluding US Territories. What You Will Do Help Desk Management (50%)* Service ...conference, and meeting support. This Lead reports to the Help Desk and Multimedia Manager ,… more
- IT Veterans (Greenbelt, MD)
- IT Help Desk Manager Greenbelt, MD .... Manager oversees the daily operations of the IT service desk in support of federal agency employees ... Technology Apply Now IT Veterans is seeking an IT Help Desk Manager to join...Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery.… more
- University of Miami (Miami, FL)
- …performance goals and produce high-quality service to internal customers. In addition, Senior Manager , IT Help Desk reviews key metrics to analyze the ... Department has an exciting opportunity for a Full-Time Sr. Manager , IT Service Desk to...University policy and procedures. Department Specific Functions: The Senior Manager , IT Help Desk manages… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Manager ** Location... oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical ... NOW! We are currently seeking a talented and motivated Help Desk Manager to join...Leadership & Team Development + Lead, coach, and mentor Service Desk staff; provide daily, weekly, and… more
- Robert Half Technology (Ridgefield, CT)
- Description We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires ... delivery. Responsibilities: * Supervise the daily operations of the service desk , ensuring timely resolution of support tickets and customer satisfaction. *… more
- RightDirection Technology Solutions LLC (Annapolis, MD)
- Help Desk Manager Annapolis,...services. + Proven experience leading IT support personnel or service desk teams. + Strong communication and ... Managerto support theMaryland State Government's Register of Wills. A Help Desk Manager is needed...resolution timelines. + Ensure adherence to performance metrics and service level expectations. + Train and mentor support staff… more
- Medtronic (Mounds View, MN)
- …product data, and learn how we go-to-market globally. The Global IT Pricing & Contracting Service Desk Manager is responsible for leading and managing the ... bolstering timely resolution of issues and requests. The IT Service Desk Manager is responsible...business users of applications. In this role you will help develop relationships across solution platforms, create and refine… more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers,… more
- Epsilon, Inc (Greenville, SC)
- …be shared during your recruiter conversation. **Responsibilities** **An average day:** As Deputy Service Desk Manager , you will provide leadership support ... Statement** EEO Race/Sex/Disability Status/Veteran Status Submit a Referral (https://careers-epsilon.icims.com/jobs/3653/deputy- service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834329987) **Location : Location**… more