- IBM (Rocket Center, WV)
- …IBM is seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- IBM (Rocket Center, WV)
- …We are seeking a customer-focused and technically skilled Tier 1 Help Desk Analyst to provide first-level support for end users experiencing technical ... software, network, and application issues. * Log and track support requests using a ticketing system, ensuring timely resolution...* 1+ year of experience in customer service or help desk role. * Basic understanding of… more
- Binghamton University (Binghamton, NY)
- …Salary: Commensurate with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client ... Support Services team. The Help Desk Support Analyst will...in the development of the operating procedures for all Help Desk analysts to follow,… more
- DRT Strategies, Inc. (Silver Spring, MD)
- … support for both internal and external stakeholders. Responsibilities: + Provide Tier-1 help desk support for electronic submission and data standards ... operational and strategic goals. The Help Desk Analyst works closely with senior analysts ...of technical expertise providing Tier 1 and Tier 2 help desk support , including identifying,… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts . All MOCS ...also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact… more
- LifePoint Health (Rutherfordton, NC)
- …operating community hospitals and healthcare organizations. Help desk analysts perform first-level diagnosis and troubleshooting support to end-users and ... customers. Working under minimal supervision, the help desk analysts receive calls and inquiries, provide support in accordance with established… more
- Insight Global (New York, NY)
- …. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this ... deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew. Responsibilities: Provide… more
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