- University of Connecticut Foundation Inc (Storrs, CT)
- …follow-up with customer meets or exceeds standard SLA. Manage the operation and maintenance of the help desk ticketing system and the maintenance of help ... every day. POSITION SUMMARY In this IT Support and Help Desk Administrator role, you will be...desk and project activities as assigned. + Network System Support and Security - Perform daily network operations… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps...support and DevSecOps practices, with a focus on ensuring system reliability and security for mission-critical operations. Why Join… more
- TEKsystems (Nashville, TN)
- …service requests in a timely manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize all service requests ... issues related to personal computer hardware, software, and operating systems ; printers; email; network/internet access; mobile devices, and any...all activity in a timely manner using the internal Help Desk System according to… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager, this individual will lead...level agreements (SLAs) applying comprehensive knowledge of PC operating systems , knowledge of networking and electronic mail. + Monitor… more
- Chenega Corporation (Arlington, VA)
- …desk processes, procedures, and knowledge base articles. + Manage and maintain the help desk ticketing system , ensuring accurate tracking, and reporting ... understanding of ITIL framework and best practices. + Experience with Jira help desk ticketing systems and remote support tools. + Excellent communication,… more
- General Dynamics Information Technology (San Antonio, TX)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support, Help ... related experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for ** Help Desk Technician III** who holds an active TS/SCI clearance.… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead** oversees the help...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- Amphenol Aerospace (Sidney, NY)
- …group, the Help Desk Technician is responsible for the administration of the help desk system so as to provide user support and customer service on ... tickets + Work with technical team to support Help Desk System + Research...experience working with Windows, Active Directory, MS Exchange, Phone Systems + Working knowledge of networked systems … more
- General Dynamics Information Technology (Arlington, VA)
- …Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System , Help Desk Support,IT ... and office automation software via telephone, as appropriate. + Experience with Remedy/ Help Desk Management Systems . + Progressive experience in… more
- CACI International (Scott Air Force Base, IL)
- …Strong knowledge of IT service management principles and ITIL framework + Experience with ticketing systems and help desk software + Familiarity with DoD and ... Help Desk Support Lead Job Category:...to join our team in implementing a cutting-edge software system that will transform how USTRANSCOM manages finances and… more
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