- CAI (Trenton, NJ)
- …and report any recurring issues or trends + Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and ... Help Desk Analyst **Req number:** R6264... Help Desk Analyst **Req number:** R6264 **Employment type:** Full...Ability to work independently and as part of a team + Strong organizational and detail-oriented capabilities Preferred: +… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a ... onsite and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the...and mentoring team members to continuously improve help desk services and processes + Work… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong....: + L ead the day-to-day activities of the help desk team , ensuring timely resolution ... Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to...country's most critical role - protecting our national security. Help Desk Support Lead -… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:**...Lead manages and oversees the daily operations of a help desk team , ensuring efficient and ... and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk ...workflows, and contributes to the overall success of the help desk team and the… more
- GovCIO (Harrisburg, PA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... issues related to IT hardware and software. The service desk analyst team lead monitors...can't do it alone. We need great people to help us do great things - for our customers,… more
- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to...mainframe applications or hardware + Maintaining relevant metrics that help the team see how they are… more
- General Dynamics Information Technology (San Antonio, TX)
- …not limited providing or assisting the team provide the following services: ** Help Desk ** - Provide customer interface by supporting requirements, such as, ... and hints. ** Help Desk Performance** - Measure and provide weekly help desk performance reports to Task Lead , Service Desk Lead , or COR.… more
- GovCIO (Bismarck, ND)
- …maintenance notifications for IAM SSOi, SSOe, and MPI Partners + Provide general support to the VA Help Desk Lead to include generating help desk ... the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the following IAM Services: Identity… more
- ManTech (Washington, DC)
- …position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance to government users, ensuring efficient ... include but are not limited to:** + Oversee the daily operations of the help desk team , ensuring efficient and effective delivery of desktop support services… more
- HealthFitness (Cambridge, MA)
- …**HealthFitness** , is seeking a proactive and customer-service-driven ** Lead Front Desk Attendant** to join our team on campus in **Cambridge, ... creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey...and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during… more
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