- Koniag Government Services (Washington, DC)
- …Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and SCIF security ... with eligibility to obtain SCI access. The role combines technical leadership, team management, and security oversight responsibilities. This...Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....missions. As the Help Desk Support Lead , you will manage daily technical support activities, ... country's most critical role - protecting our national security. Help Desk Support Lead -...Serve as the primary point of contact for complex technical issues, troubleshooting system, network, and software problems in… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …that its electronic submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission support ... standards (like updates to electronic submission formats), deliver ongoing help desk and training services, and assist...SOP and FAQ repository, handles complex escalations, and maintains technical guidance and training materials. The Lead … more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job...(KPIs) + Serve as an escalation point for complex technical issues + Liaise with other IT teams and USTRANSCOM ... financial auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team in implementing… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- General Dynamics Information Technology (San Antonio, TX)
- …intranet site, which contains information on standards, security policies, technology ordering and technical tips and hints. ** Help Desk Performance** - ... Measure and provide weekly help desk performance reports to Task Lead ,...years of directly related experience supporting help desk operations. Associates Degree in a related technical… more
- Chenega Corporation (Arlington, VA)
- …Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + ... Provide technical guidance and support to the Help Desk team, escalating complex issues as...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …department. This position is responsible tor supervising the day-to-day operations of the Help Desk and providing high-level technical customer support ... Cedar Falls Utilities is currently recruiting for a full-time Help Desk Supervisor to join our Customer...high level support of daily communication operations calls. Provides technical support to phone, cable TV and internet business… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …for electronic submission and data standards systems, working under the guidance of a senior help desk lead . This role is responsible for responding to user ... 5 years of technical expertise providing Tier 1 and Tier 2 help desk support, including identifying, documenting, triaging, resolving, and escalating user… more
- ManTech (Washington, DC)
- …position. As a Help Desk Manager, this individual will lead the team providing essential technical assistance to government users, ensuring efficient ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our...satisfaction. + Act as an escalation point for complex technical issues and ensure adherence to government security and… more
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