- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior**...oversees the daily operations of a help desk team, ensuring efficient and effective technical support. ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security...workflows, and contributes to the overall success of the help desk team and the organization. CGI… more
- Proven IT (Tinley Park, IL)
- Help Desk Team Lead Tinley... and non- technical audiences + Experience with help desk systems (eg, ConnectWise, ServiceNow, etc.) + ... play an active, hands-on role in supporting client infrastructure. Reporting to the Help Desk Manager, this position combines leadership, project support, asset… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …Delivery & Operations: + Lead , manage, and mentor a team of Help Desk technicians, fostering a culture of customer service excellence, continuous ... the day-to-day operations of the IT Help Desk , ensuring timely and effective resolution of technical...audiovisual technologies, and event, conference, and meeting support. This Lead reports to the Help Desk… more
- NTT America, Inc. (VT)
- …and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/ lead to join our team in Lemont, Illinois (US-IL), United ... States (US). **Job Summary:** + The Service Desk Supervisor will be required to use ITIL as...measured through Service Levels. + Ability to communicate complex technical information to all stakeholders, including those who do… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Robert Half Technology (Grand Island, NE)
- Description We are looking for an experienced Technology Help Desk Supervisor to lead and support our help desk team in Grand Island, Nebraska. This ... ideal candidate will have prior experience managing help desk operations and a strong technical background. Please apply now, call ###, or for immediate… more
- Robert Half Technology (Ridgefield, CT)
- Description We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires strong ... leadership abilities, technical expertise, and a proactive approach to ensuring efficient...metrics to identify trends and areas for improvement. * Lead and mentor the service desk team,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... NOW! We are currently seeking a talented and motivated Help Desk Manager to join our team...oversees the daily operations of the WMATA IT Service Desk , providing leadership, direction, and technical support… more
- RightDirection Technology Solutions LLC (Annapolis, MD)
- …escalation management. RESPONSIBILITIES: + Lead and manage help desk teams responsible for phone/in-person technical support. + Oversee ticket ... State Government's Register of Wills. A Help Desk Manager is needed to lead an...level expectations. + Train and mentor support staff on technical troubleshooting and customer service. + Coordinate with network,… more
- Spectrum Comm Inc (Jacksonville, FL)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
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