- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead the… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 38318 **Summary** ** Lead Helpdesk Specialist** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... Experts (SMEs) with decades of experience working in the Federal marketplace. The ** Lead Helpdesk Specialist** provides superior customer service in support of… more
- Sprinklr (New York, NY)
- …of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring open, ... events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary...Insights. Sprinklr is here to do three things: + Lead a new category of enterprise software that we… more
- CoreSite (Denver, CO)
- …5+ years of IT support experience, with at least 2+ years in a helpdesk leadership or team- lead role preferred. + Information Technology Infrastructure Library ... infrastructure while nurturing your professional growth and success. Manager, IT Helpdesk : As a member of the company's Operations Information Technology ("IT")… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Full Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security mission ... knowledge on a highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk… more
- Henry Ford Health System (Troy, MI)
- …information for system updates and implementations, submit PCR, and communication with IS Helpdesk . + Lead projects that support A&G business model activities. ... GENERAL SUMMARY: The Lead Appeal & Grievance Support is responsible for...updates as needed and speak to team performance. The Lead Appeal & Grievance Support will also be responsible… more
- AireSpring (Phoenix, AZ)
- …vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ... We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations in a fast-paced telecommunications… more
- GCyber (Miami, FL)
- …Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed. Minimum Qualifications and Experience + Active ... DoD Secret clearance + Bachelor's degree with 5-8 years (or commensurate experience) + 8570 IAT II certification (ie, Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) + Knowledge of ServiceNow Ticketing System. + Knowledge of M365 applications +… more
- GovCIO (Miami, FL)
- …issue comes up with classified systems, they can escalate the ticket to the SIPR Helpdesk Lead . **Qualifications** + Bachelor's with 5 - 8 years (or commensurate ... experience) + Knowledge of Service Now Ticketing System. + Security+ Knowledge of M365 applications (Outlook, Word, Excel, One Drive, Teams, etc). Adobe Acrobat, Internet connectivity. Knowledge of User Profiles, Imaging hardware, Printing, Remote Desktop, Web… more
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