- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The Help Desk Associate provides prompt and efficient front line support for customers of the Information Systems (IS) department at the Institute. ... applicable systems. **Responsibilities** 1. Maintain and support the Institute's IS help desk . Answer calls and address user concerns in a helpful and courteous… more
- City of New York (New York, NY)
- …service , assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director.… more
- Brooklyn Defender Services (Brooklyn, NY)
- Brooklyn Defender Services (BDS) seeks a Help Desk Associate to join the IT team. BDS is a public defense office representing low-income New Yorkers in criminal, ... people we represent, their families and communities. The Help Desk Associate provides front-line technical support to...and self-initiative; and deliver the highest level of customer service at all times with all users. Responsibilities +… more
- Craig Technologies (Reston, VA)
- Title: Help Desk Associate Location: Reston, VA Clearance: No Citizenship Requirement: Yes Req #: 3965 (3120) Salary: $60,000 - $86,000 Expected Contract Length: ... work within a limited time horizon. Job Summary: Help Desk Operations In this role, you will provide 24x7...IT infrastructure, applications, network, and collaboration services globally. IT Service Management In this role, you will assist with… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- Emory Healthcare/Emory University (Decatur, GA)
- …large enterprise shop where high volume ticket queue's are the norm. Prior IT helpdesk / service desk in a high volume environment is crucial. ... experience for a healthcare organization + High volume IT Service Desk experience **MINIMUM QUALIFICATIONS:** + Associate 's degrees in computer science and… more
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