- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General...be resolved directly over the phone. + The Help Desk Associate will apply remote Service ... helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural... process documentation responsibilities as assigned. + The Help Desk Associate will record the customer's call… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Information Technology HelpDesk -Desktop support & Helpdesk delivery control...: Permanent Contract duration : Full-time Required degree : Associate Degree Required experience : More than 3 years… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- TEKsystems (Columbus, OH)
- Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Min 1 year of IT support or IT Service Desk experience required. This can be a combination of ... the Internet A+ and Network+ certifications HDI certifications" Job Description Summary: The Service Desk position provides outstanding customer service at… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 35652 **Summary** **Junior Helpdesk Specialist (Overnight)** **Springfield, VA** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- NTT DATA North America (Stevens Point, WI)
- … service or transfer equipment. **Required Skills/Experience** + 5 years of IT Service Desk experience + Associate 's degree in information technology or ... an overall sourcing strategy. NTT DATA currently seeks a ** Helpdesk Analyst** to join our team in **Stevens Point,...WI.** **Role Responsibilities** -This role involves providing complex IT Service Desk support. -The IT Service… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Edmunds (Santa Monica, CA)
- …What You're Applying For: Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support professionals. The Help ... Desk Manager will be responsible for overseeing all aspects...for continuous improvement. * Manage and administer our Jira Service Management (JSM) ITSM platform, including workflow configuration, reporting,… more
- Oriental Bank (San Juan, PR)
- …may be considered. + One (1) year of experience in Information Technology, help desk , customer service or similar required. + Minimum education and experience ... The Associate , Information Technology is responsible for providing effective...Technology is responsible for providing effective front line help desk services with application access and first level trouble… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. Hours for this position are...necessary. The Service Desk Unit is part of a… more
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