- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Serve as the primary point of contact for HQ USSPACECOM IT support, managing an average of 700 tickets… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist** **Springfield, VA** Are you ready to...Responsible for providing technical training and support to Help Desk agents related to computer systems, hardware, or software… more
- Chenega Corporation (St. Louis, MO)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 38312 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- Cognizant (Phoenix, AZ)
- **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable ... Shift schedule **Desired Skills** . Work experience in supporting service desk . Good communication skills and...on ticketing tools like ServiceNow, Remedy, Siebel, Clarify, CA helpdesk , VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and ... Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems...Ability to help in limiting over taxing of the helpdesk workflows. + Possess the ability to apply principles… more
- DR Horton, Inc. (Arlington, TX)
- …atwww.drhorton.comfor more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Team Lead_*. The right candidate will be responsible for all ... assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter...manager in establishing and coordinating special assignments within the Helpdesk * Provide phone, webchat, and in-person support to… more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... desktop, server, and peripheral hardware/software problems. + Act as the escalation point during high-volume periods and help coordinate the on-call rotation. +… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... Windows based devices + Solving a wide variety of IT issues as the first point of escalation for customers in an expeditious manner. + Triage high impact events +… more