- TekSynap (Colorado Springs, CO)
- …We are seeking a CSD Helpdesk Technician to join our team. The Customer Service Desk (CSD) Helpdesk Technician serves as the primary IT focal ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Serve as the primary point of contact for HQ USSPACECOM IT support, managing an average of 700 tickets… more
- Candela Corporation (Marlborough, MA)
- …performance, setting remote access, and monitoring system health. . Serve as an escalation point (tier 2 and 3) for the helpdesk team to solve end-user ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced… more
- Reliant Community Credit Union (Sodus, NY)
- …professional delivery of technical support to staff. + Develops regular reports on help desk metrics, ensures that service levels are met, identifies trends and ... Helpdesk Supervisor Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) * Information Systems...seeks anITHelpdesk Supervisorto join our team. The IT Help Desk Supervisor is responsible for overseeing the help … more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 36491 **Summary** ** Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Chenega Corporation (St. Louis, MO)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 36395 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Administrator I Location: Shaw AFB, SC Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Administrator I ... and connections, including internal and external links and circuits; Serve as focal point for ASIs and time change order/item (eg, NOTAMs, TCTOs, TCNO, MTO, CCO… more
- Leidos (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... in remote desk takeover tools and usage. + Experience meeting service level goals and targets. **Preferred Qualifications** + Experience with Office 365, remote… more
- ThermoFisher Scientific (Hillsboro, OR)
- …and international service orders. + Work as a backup for manager and point of contact for field service escalations. **Keys to Success:** **Education** + ... find cures for cancer. **Location/Division Specific Information** As a Service Logistics specialist at Thermo Fisher Scientific Inc., you...our team as a logistics specialist on our Order Desk team. In this role, you will be responsible… more
- Medical Mutual of Ohio (Brooklyn, OH)
- …typically acquired through Helpdesk Institute certification and experience. **IT Service Desk Representative II** **Education and Experience:** . Associates ... Tier 2 support duties to resolve issues at initial point of contact per Service Level Agreements....through Helpdesk Institute certification and experience. **IT Service Desk Representative III** **Education and Experience:**… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...will provide frontline support and act as the primary point of contact for large Government organization with diverse… more
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