- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective… more
- Chenega Corporation (Springfield, VA)
- …customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in Springfield, VA. ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air...and external links and circuits; + Serve as focal point for ASIs and time change order/item (eg, NOTAMs,… more
- Chenega Corporation (St. Louis, MO)
- …superior customer service in support of customer requests when contacting the Single- Point -of-Contact IT Service Desk located in St. Louis, MO. ... **Req ID:** 37414 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Sprinklr (New York, NY)
- …support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ensuring ... with specialized external customers and key vendors, including managing escalations and service delivery expectations + Provide AV and event support for company… more
- Virtual Service Operations (Richardson, TX)
- …administrate the security aspects of an enterprise environment. Responsibilities of the IT Help Desk Security Analyst: + Initial point of contact for users via ... IT Helpdesk Security Analyst WFH Flexible * Richardson, TX...see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven… more
- TEKsystems (Fort Belvoir, VA)
- …locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... Certification (eg CompTIA Security+) Description TEKsystems is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on a… more
- TEKsystems (Bartlesville, OK)
- Our Client is seeking a Helpdesk contractor that will provide professional and courteous customer service support regarding Network connectivity and credit card ... acceptance. The Help Desk contractor requires 24/7 availability and the ability to...resolving issues with credit card processing. - Troubleshooting and Point -Of-Sale hardware software and/or network connectivity issues. - Facilitating… more
- TEKsystems (Bartlesville, OK)
- …The Help Desk Agent will provide professional and courteous customer service to Dealers regarding their Network connectivity and credit card acceptance Fuel ... Allocations Supply Management and Extranet Support. The Help Desk Agent Level 1 position requires 24/7 availability and the ability to provide customers with timely… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... involves troubleshooting escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of contact… more
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