- Trace Systems Inc (Shaw AFB, SC)
- Job Overview Job Title: Helpdesk Specialist II Location: Shaw AFB, SC This position is pending contract award. Job Responsibilities Trace Systems is actively ... recruiting for a Helpdesk Specialist II to support...responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization,… more
- Kimber Mfg., Inc. (Troy, AL)
- SUMMARY/OBJECTIVE The IT Support Specialist II provides helpdesk support and serves as a bridge between frontline helpdesk technicians and the ... of network, server, and security systems. The IT Support Specialist II is expected to resolve escalated...ESSENTIAL DUTIES & RESPONSIBILITIES + Provide Tier 2/ Tier 3 technical support for escalated helpdesk … more
- WuXi AppTec (San Diego, CA)
- …installation/configuration, operation and maintenance of systems hardware/software and related infrastructure. Act as Tier I and II support to end users on a ... and create KB articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written procedures, where the… more
- Proven IT (Tinley Park, IL)
- …Park, IL (http://maps.google.com/maps?q=Tinley+Park+IL+USA) * IT Apply Job Type Full-time Description The Tier II Engineer is responsible for various managed IT ... is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding...Tier I to deliver support for Proven IT Helpdesk customers + Analyzes and investigates the customer needs… more
- New England Cancer Specialists (Westbrook, ME)
- …and important in making a difference for our patients. Job Duties: + Provide Tier II technical support across all practice locations, responding to escalated ... and proficient with IT products and software as directed/needed. Keyword: IT Systems Specialist , Network, IT Desk, Helpdesk , From: New England Cancer Specialists more
- ManTech (Eglin AFB, FL)
- **MANTECH** seeks a motivated, career and customer-oriented **Computer User Support Specialist ** to join our Air Force / Space team at **Eglin AFB** . The Computer ... User Support Specialist 's primary function is to support the United States...including creating network user accounts and configuring email. + Helpdesk Support: Field user calls, determine the level of… more
- State of Massachusetts (Boston, MA)
- …our citizens. *_About the Role:_* The*Software Administrator and User Support Specialist *(Program Coordinator I) position assists the DOL in supporting the ... units. Specifically, this position is responsible for providing the first- tier end user support for the Salesforce-based eLIPSE and...and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of… more
- TekSynap (Dahlgren, VA)
- …and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II /III technical support to end-users across NSWCDD, including ... & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical Support Specialist … more
- Axxum Technologies (Rockville, MD)
- …Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity issues, and ... cloud environment. + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System… more
- L3Harris (Colorado Springs, CO)
- …Service Interruptions (ASIs) + Update troubleshooting Guide from lessons learned. + Provide Tier I/ II engineering support to subscriber aircraft on live missions ... domains in the interest of national security. Job Title: Sr. Associate Network/ Helpdesk Engineer Job Code: 30366 Job Location: Colorado Springs, CO Job Schedule:… more
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