- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …Full Time **Position Description:** We are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk team . In this role, you will ... to trouble reports, ensuring timely and effective resolution of issues. Supervise Helpdesk Team : Lead and supervise the helpdesk staff, providing… more
- Hyundai Autoever America (West Point, GA)
- …DECISION MAKING/DISCRETION - Supervised by manager and receives operational direction via the Helpdesk Team Lead , but prioritizes some daily tasks ... environment. Analyzes, resolves and reports/escalates helpdesk related issues to the Helpdesk Team Lead and then to the Manager, Customer Support, as… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Desktop support, NOC, or other technical support-related roles + Preferred Certifications: + Helpdesk Intl Support Center Team Lead Certification + ITIL ... Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred + Helpdesk International Support Center Team Lead (HDI-SCTL)… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …integration with a government multi-contractor team . The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to spearhead ... Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist… more
- CACI International (O'Fallon, IL)
- …ready to revolutionize financial auditability and transportation logistics? We're seeking top-notch Helpdesk Specialists to join our team in implementing a ... Helpdesk Specialist Job Category: Information Technology Time Type:...system operations and resource utilization. + Proven ability to lead and mentor high-performance IT support teams. + Outstanding… more
- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager for Tech Control, ... high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control,...+ Act as a liaison between the help desk team and senior management, translating technical requirements into actionable… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team ... box for DISA ASI messages, coordinate with the ASI team , and process JSP ASI requests. + Oversee all...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …exciting opportunity as a Senior Cloud Systems Administrator/ Helpdesk Manager with our Operations Team . The successful applicant will lead a team of ... **Description** Join our team of IT Operations professionals providing support to...systems using a prescribed methodology. **Senior Systems Administrator / Helpdesk Manager Position Requirements:** + US Citizen (No green… more
- TEKsystems (Andover, MA)
- …about providing exceptional IT support and solving complex technical challenges? Join our dynamic team as a Helpdesk Engineer! This is a fantastic opportunity to ... needed. Required Skills and Qualifications + 3+ years of helpdesk experience in a customer-facing role, providing white-glove customer...am + Sun-Wed, 6 am - 4 pm + Lead position: Monday-Friday, 9 am - 5 pm (minimum… more
- Hidden Level (Syracuse, NY)
- …enhance security across various environments. As we expand, we're looking for an IT Helpdesk Technician who will serve as the first line of defense in supporting ... with the IT Security Manager and a broader technical team to ensure that user-facing systems are secure, reliable,...and professional manner, documenting issues and solutions in the helpdesk system. + Support and troubleshoot user issues across… more
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