- Chenega Corporation (Albuquerque, NM)
- Data Center Technician III Albuquerque, NM Join our Talent Network Data Center Technician III Albuquerque, NM Are you ready to enhance your skills and ... to ensure functional optimization in their business. TheData Center Technician IIwill support a 24x7 Data Operations Center (DOC)...backup and recovery of systems, patching of systems, providing Tier II/ III support to lower tiers, performance… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician III ** ... network solutions. + Act as an escalation point to Tier 1 and 2 groups regarding any application -...more (4+) years' experience in a technical support or helpdesk role. **Certificates, Licenses, Registration Requirements:** + Prefer A+,Network+… more
- City of New York (New York, NY)
- …office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more
- Medical Mutual of Ohio (Brooklyn, OH)
- …Certification(s):** . Helpdesk Support Analyst Certification preferred. . Helpdesk Desktop Support Technician Certification preferred. . Microsoft Certified ... and staff, by resolving IT technical issues defined as Tier 1 and Tier 2 level support..... Helpdesk Support Analyst Certification preferred. . Helpdesk Desktop Support Technician Certification preferred. .… more
- Rallye Motor Company (Roslyn, NY)
- …remote access, and in-person support. + Escalate complex or unresolved issues to Tier II/ III support teams as necessary. + Handle escalated customer support ... has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical assistance on...and requests, ensuring timely follow-ups and resolution. + Escalate Tier II and III issues to management… more
- Arena Technical Resources, LLC (Austin, TX)
- …devices, and printers. - Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. - ... and contact next level of support to escalate unresolved problems. - Answer HELPDESK calls and utilized automated incident tracking systems to record work orders.… more
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