- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier ... and software, including printing, installation, word processing, electronic mail, and operating systems . The IT Helpdesk Agent will be responsible for working… more
- Insight Global (Tempe, AZ)
- Job Description A home building client of Insight Global is looking for a Tier 1 helpdesk agent to join its Technical Support Center in Tempe, AZ. This ... call center experience - 1 -2 years of Tier 1 helpdesk experience -...experience - Experience with any of the following ticketing systems : Halo ITSM, ServiceNow, ZenDesk, Jira - Experience troubleshooting… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to ... providing the initial set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services.… more
- Waverly Health Center (Waverly, IA)
- …+ Collects the required information for requests and enters the information into the Helpdesk portal. + Provides first- tier problem resolution to Helpdesk ... SCHEDULE FTE: 1 .0 PRIMARY FUNCTIONS Provides high-quality customer service to...off-hour on-call support as scheduled. + Educates other information systems staff on existing desktop/ helpdesk technology. +… more
- McKinstry (Seattle, WA)
- …for the Technology Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher tickets efficiently and keeps technology helpdesk and management ... **Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family...mobile platforms required. + Advanced knowledge of Microsoft Operating Systems required. + Advanced knowledge of Microsoft Office Suite… more
- Trace Systems Inc (Shaw AFB, SC)
- …SC.The job responsibilities include, but are not limited to: + Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, ... This position is pending contract award. Job Responsibilities Trace Systems is actively recruiting for a Helpdesk ...of basic client hardware and software issues); + Provide Tier 1 hands-on support to users on… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- TEKsystems (Boston, MA)
- Position Summary We are seeking an experienced Helpdesk Analyst to provide Tier 1 and Tier 2 technical support for end-users in a fast-paced enterprise ... + Respond to and resolve user inquiries via phone, email, and ticketing systems . + Provide support for login and access issues, password resets, and user… more
- Insight Global (Irvine, CA)
- …provides night and weekend support. * Identify root cause issues and defect with Tier 1 applications. Then share those findings with Business Partners to address ... and applications in various system environments. * Demonstrate and apply information systems , theory, processes and technology to all work. * Contact vendors… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and rapidly ... related disciplines. The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on...within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** +… more
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