- WM (Tupelo, MS)
- …In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and ... thus becoming a save specialist! **Job Summary** The Account Associate I (AA) generates shareholder value by using a...Small/Medium commercial WM customers as part of a team-based queue . The AA manages existing business relationships focused on… more
- TEKsystems (Santa Barbara, CA)
- Description A Clinical Support Associate - Enhanced Care Management (CSA-ECM) is part of the Enhanced Care Management Unit within the Medical Management department. ... processing authorization and referral requests. * Respond promptly to inbound calls in the Health Services' phone queues. *...calls in the Health Services' phone queues. * Make outbound calls to providers, members, and Health staff regarding… more
- Burlington (Edgewater Park, NJ)
- …and successfully deliver initiatives to support departmental and corporate objectives. + Inbound processing assets and invoices + Outbound processing assets to ... expertise in ServiceNow (workflow, reporting, and service portal), experience with call queue monitoring and management via telephony systems, and the ability to… more
- PenFed Credit Union (San Antonio, TX)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls in Spanish and English and accurately complete requested transactions ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more