- US Tech Solutions (Playa Vista, CA)
- …business priorities and thrives in ambiguity. + Ability to act as a working incident manager in on-call rotations, over weekends, and adapt to rapidly changing ... creators, work with cross-functional teams to resolve them, and craft best-in-class communications to close the loop with both internal stakeholders and impacted… more
- ServiceNow, Inc. (Orlando, FL)
- …growth. As a member of the Global Technical Support team, the Major Incident Manager is both technically competent and business oriented. The Major ... holding a green card, will be considered."** The Major Incident Manager is a key driver for...is a key driver for managing the resolution of technical problems with serious consequences to ServiceNow or our… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident ,...in the cloud. Basic Qualifications - 7+ years of technical product or program management experience - 10+ years… more
- MyFlorida (Tallahassee, FL)
- …Office locations Position Overview and Responsibilities This position serves as the Operations Incident Manager for the Technical Architecture Unit, in the ... - SENIOR MANAGEMENT ANALYST II - SES / OPERATIONS INCIDENT MANAGER Date: Apr 21, 2025 The...operations team. This position reports directly to the FX Technical Architecture Manager . The key responsibilities of… more
- Toyota (Plano, TX)
- …in Plano,_ _TX_ **Who We're Looking For** We're looking for a passionate and driven Incident Response Manager to play a pivotal role in managing major incidents ... resolution and minimal impact to our users. As the Incident Response Manager , you'll act as the...teams to restore services quickly and efficiently. + **Drive Technical Resolution:** Use your technical expertise to… more
- Amazon (Seattle, WA)
- …to minimize the duration and severity of customer-impacting incidents. - Leveraging technical expertise to develop the vision for incident management tooling ... response for a large-scale enterprise. They have strong technical , analytical, and communication skills to liaise effectively with...into work streams that can be managed by multiple incident responders in parallel. Manage communications and… more
- Truist (Raleigh, NC)
- …improvement. 2. Communication: Serve as the primary point of contact for incident -related communications ; Provide regular updates to stakeholders about the ... with relevant regulations and standards. 9. Serve as the technical and communications liaison to and from...and from stakeholders and office key users for IT communications , initiatives, needs assessments, etc. 10. Lead post- incident… more
- Google (Kirkland, WA)
- …cybersecurity, or related fields. + Experience in escalation management, executive communications , or incident commanding workflows. Preferred qualifications: + ... Master's or PhD in relevant field. + 2 years of experience in Incident Management, Triage or Security Command Center. + Excellent problem-solving and critical… more
- Capgemini (Austin, TX)
- …approximately once every 5 weeks. **Job description:** The role of the Major Incident Manager is to undertake management of Major Incidents, ensuring that ... level of business intelligence. The primary goal of Major Incident Manager is, as a matter of...outage and business notifications Provides technical & non- technical support for Major Incident response Teams;… more
- Truist (Charlotte, NC)
- …complex technical issues into concise, business-relevant impacts for non- technical stakeholders. 10. Lead post- incident reviews, ensuring transparency, ... will let you see your application status and any communications . If you already have a profile with us,...**Please review the following job description:** The Technology Major Incident Management Lead Engineer is a critical leadership role… more
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