- Oracle (Dover, DE)
- …* **Experience:** * 8+ years in healthcare IT with a focus on incident / problem management . * Proven expertise in Cerner Millennium architecture, ... cross-functional teams during high-stress situations. * **Certifications (preferred):** * ITIL ( Incident / Problem Management modules), or other relevant… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all… more
- BAE Systems (Washington, DC)
- …(must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly Incident and Problem Management + Proficiency in analytical tools ... to a resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day… more
- SHI (Somerset, NJ)
- … Reviews (PIRs), and contributes to continuous improvement initiatives across the Incident and Problem Management lifecycle. **Role Description** + ... incident logs that support transparency and future analysis. + **Major Incident Management :** Lead and coordinate resolution efforts for high-impact… more
- Truist (Richmond, VA)
- …windows, queue prefetch/backpressure). * Partner with Elite Engineers: Work with Problem / Incident Management , SRE/Platform, Network/Security/PKI, and Vendor ... One of Our Technology Detectives Do you have a passion for turning incident and problem data into clear themes and decisive actions? Are you driven to connect… more
- Travelers Insurance Company (St. Paul, MN)
- …We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident , Problem , and Change Management . The ideal candidate will ... deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management , root cause analysis and driving other groups to… more
- BAE Systems (Vicksburg, MS)
- …and multi-cloud enclaves + ITIL 4 Foundation or higher certification, with focus on incident and problem management + Background in scripting (eg, Python, ... operate, maintain, and enhance government SIEM (Security Information and Event Management ) tools to enable proactive monitoring, threat detection, and response… more
- Insight Global (Brentwood, TN)
- …with high call/event volume. -Strong documentation and communication skills. -Proficient in incident and problem ticket management . -Confident communicator, ... Job Description The Major Incident Management Analyst (Level 2) will serve as a high-touch, client-facing IT professional. This role is dedicated to providing in… more
- Providence (Redmond, WA)
- …skills, especially under pressure + Hands-on experience with the ITIL framework, including Incident , Problem , and Change Management **Why Join Providence?** ... in on-call rotations and disaster recovery drills. + Continuously improve incident management processes, playbooks, and reporting to enhance organizational… more
- TekSynap (Ashburn, VA)
- …real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, ... support and coordination. Responsible for the effective implementation of the Incident Management Process and ensuring that incidents are managed and reported in… more
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