- Boscov's Department Store, LLC (Wilmington, DE)
- Customer Service Desk Associate...Service Desk Associate, you will build customer confidence, provide accurate information , and promote ... Experienced Customer Service Desk Associates- Use your Retail Sales background to launch...its stores and online. We are looking for Retail Customer Service Desk Associates to… more
- General Dynamics Information Technology (Arlington, VA)
- …Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Problem ... our differentiators. We are seeking a customer service centered Service Desk Specialist...application reference guides. + Document, maintain, and store specific information , including as-built diagrams and SOPs/Job Aides. + Support… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer -oriented **Lead** ** Service Desk Manager** to join our team in **Doral, FL** . **Responsibilities include ... and managing self- service portals, chatbots, and other automation tools to enhance service desk efficiency and customer experience. + Experience with… more
- CalSTRS (Sacramento, CA)
- … Service Desk Analyst State Teachers' Retirement System JC-485042 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 - $7,716.00 per ... the next level. Under the general supervision of the Service Desk Manager, the Information ...report problems with IT systems. The Service Desk 's goal is to provide excellent customer … more
- City of Detroit (Detroit, MI)
- …planning for hardware, software and infrastructure. Initiate, assign and resolve tickets using the service desk too. Provide Customer and Service ... and implement IT-related policies and procedures * Participate in information technology planning for hardware, software and infrastructure *...administrator, while maintaining Service Levels * Provide Customer and Service Desk Analyst… more
- Arena Technical Resources, LLC (Washington, DC)
- … Supervisor Location: Washington, DC Position Overview: We have an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC ... to ensure that they are able to provide high-quality customer service to the firm's staff and...information . - Ability to motivate, coach and develop Service Desk Analysts. - Ability to be… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak,** a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal customer in Vienna, Virginia. This ... team compliance with procedures + Monitoring and reporting on service desk performance metrics + Managing customer relationships and ensuring satisfaction… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior ... Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more