• Parexel (Baltimore, MD)
    **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... screening appointment dates/times and communicating this information to all relevant call - center personnel + Communicating and coordinating status of recruitment… more
    DirectEmployers Association (08/21/25)
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  • Harte Hanks (Cleveland, OH)
    …holidays, weekends, and evenings 1 year or more inbound call center experience preferred Prior medical or health insurance experience preferred Knowledge ... to Medicare plans. Utilize available tools to provide first call resolution and maintain customer satisfaction. Gain an understanding...You Bring Must hold a valid and active health insurance license (expiration must be at least 3 months… more
    Appcast IO CPA (10/26/25)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …you ready to make a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing the initial evaluation of ... (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling...volume forecasts and tracks volume trends to help inform agent staffing requirements Provide guidance on more complex cases… more
    HireLifeScience (10/28/25)
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  • Morley (Lansing, MI)
    …**_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +… more
    DirectEmployers Association (10/11/25)
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  • Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent skills,… more
    DirectEmployers Association (08/16/25)
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  • USAA (San Antonio, TX)
    …days of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/ agents with an ACTIVE P&C producer agent license to work in our ... It is all about learning and growing. Our Licensed Insurance Customer Service role may be a new career...Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. Efficiently operate in a contact center… more
    Appcast IO CPC (10/27/25)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …of key patient safety data for adequate assessment Support Source Data Verification of call center calls and other intake channels as required to ensure all ... Center . This role ensures the program and its agents are set-up for success while also looking forward...and FDA requirements Responsible for the creation of vendor call scripts, including stewarding material through the Promotional Review… more
    HireLifeScience (10/28/25)
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  • Post Holdings Inc. (Lakeville, MN)
    …department. + Assists with creating and updating training documents for external call center representatives. + Other duties as assigned. **Qualifications** ... documents details of the contact as well as actions taken in Emplifi Agent database system. + Determines and performs appropriate action on escalation contacts using… more
    DirectEmployers Association (09/26/25)
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  • Premera Blue Cross (Mountlake Terrace, WA)
    …Cloud platform to support business requirements. + Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys ... practice, architecture and high level design reviews. Solution architects are change agents of our IT strategic objectives, specifically, Product and Service Driven… more
    DirectEmployers Association (09/13/25)
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  • EGA Associates (Syracuse, NY)
    …2025-07-27 **End Date** 2026-04-04 **Duration** 36 Week(s) **Float Required** No ** Call Required** No **Required Certifications for Onboarding** Abuse & Neglect, Age ... CT doses. + Experience and knowledge of Intravenous Contrast Agents used in Radiology and Hydration Procedures. + Knowledge...candidate submitted by the contractor. Exciting opportunity Federal Medical center in Syracuse - NY This is an Immediate… more
    DirectEmployers Association (08/08/25)
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