- Office of the Inspector General, USPS (Arlington, VA)
- …applicant to fill our Information Technology (IT) Specialist - IT Service Management ( ITSM ), position in the Office of Chief Information Officer (CIO) located in ... best practices, in support and management of the OIG's ITSM solution. The candidate will be responsible for the...implementation, and documentation, in support of new or existing ITSM software. Candidates will be evaluated on the skills… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Carolina, Tennessee, Texas, Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare -- this role will serve as ... an individual contributor managing the ITSM Request Management process according to ITIL and ...ITSM Request Management process according to ITIL and ITSM best practices. Seeking a candidate highly skilled specifically… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... Senior Director of Systems Management Control, the Director of ITSM & ServiceNow serves as a senior leader within...responsible for directing the strategy, governance, and delivery of ITSM across CUNY. The Director oversees the adoption and… more
- Toyota (Plano, TX)
- …Banking and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... environment. The IT Governance Analyst ( ITSM ) will have deep experience in financial services, third-party risk, and a working knowledge of regulatory requirements… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …and leadership programs + And more **Description** We are seeking a ServiceNow ITSM Major Incident Management Specialist to lead and own the enhancement of a ... practices for the MIM process. **RESPONSIBILITIES:** + Manage the ITSM Major Incident Management process according to ITIL and... Major Incident Management process according to ITIL and ITSM best practices. + Lead the activities required for… more
- Norfolk Southern (Atlanta, GA)
- Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Develops and submits the objectives, goals and plans for ITSM projects and operational plans to the SMO Leader...to the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager.… more
- Norfolk Southern (Atlanta, GA)
- Process Manager, Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... the process across all areas of the organization. Managers of an ITSM process accountable and responsible for day-to-day Enterprise process operations. **Primary… more
- AIG (Atlanta, GA)
- …we are reimagining the way we help customers to manage risk. Join us as a ITSM Data Engineer Lead to play your part in that transformation. It's an opportunity to ... We are looking for a highly skilled and analytical ITSM Data Engineer to lead data mining and analytics...role will play a pivotal part in transforming raw ITSM data into actionable insights that improve service quality,… more
- AIG (Salida, CO)
- …and executive consumption. Job Purpose Provide support to IT Service Management ( ITSM ) and Operations processes and infrastructure platforms. This role helps the ... Roles and Responsibilities: Assist with implementation, and improvement of ITSM processes (eg, Incident, Change, Problem, and Service Request Management)… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
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