- Toyota (Plano, TX)
- …and Commercial Lending team is seeking a skilled IT Governance Analyst ( ITSM ) to lead IT Service Management initiatives within a regulated financial services ... environment. The IT Governance Analyst ( ITSM ) will have deep experience in...v4-based practices, ensuring service quality and operational efficiency across Incident , Problem, Change Enablement, and Service Request Management… more
- Mizuho Corporate Bank (New York, NY)
- …fixes. Key Skills & Experience + 8+ years of experience as an ITSM Analyst + Strong background in Change, Incident Management and Problem management ... Join Mizuho as an ITSM Analyst ! In this role you...governance and execution of ITSM processes including Incident , Problem, Change, and Release Management . You… more
- Hackensack Meridian Health (Edison, NJ)
- …healthcare and serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible ... understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management ( ITSM ) principles and concepts. + Fundamental… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
- Georgia Systems Operations (Tucker, GA)
- … of ITIL and ITSM processes within Shared Services IT, such as incident management , change management , asset management , software license ... and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and ...Process Management : Execute and oversee ITIL and ITSM processes, including incident management ,… more
- Southern Company (Atlanta, GA)
- …contractual and partnership obligations. The analyst will utilize IT Service Management ( ITSM ) tools and reporting platforms (eg, Microsoft Power BI, Jira, ... **IT Analyst ** **SCS-Enterprise Foundations** **JOB SUMMARY:** The Service Excellence...vendors adhere to ITSM processes (such as incident , problem, and change management procedures) in… more
- Eversource Energy (East Berlin, CT)
- …this position\. We are seeking a detail\-oriented and technically proficient IT Service Management Business Systems Analyst \(BSA\) to support and enhance our ... + Support the implementation and continuous improvement of ITIL processes such as Incident , Problem, Change, Request, and Knowledge Management \. + Conduct user… more
- City of New York (New York, NY)
- …of the IT Service Management ( ITSM ) Manager, the Service Management and Production Control Analyst will be responsible for managing Production Control ... Expedite reported issues affecting end-users with team members and management . - Keep end-user abreast of current incident... management . - Keep end-user abreast of current incident and service request status. - Update all service… more
- CACI International (Sterling, VA)
- Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... an experienced and highly motivated Network Service Provider Performance Management analyst . This candidate should have 5...for the ecosystem. + Assist the lead in the management of requirements for the ITSM SLM… more
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