• Principal ITSM Incident

    BAE Systems (Washington, DC)
    …innovative IT solutions that enable our customers to achieve their missions. As a **Principal ITSM Incident Analyst ** , you'll play a critical role in ... challenge, we encourage you to apply. As a Principal ITSM Incident Analyst , you'll be...a resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your… more
    BAE Systems (10/30/25)
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  • Principal ITSM Incident

    BAE Systems (Vicksburg, MS)
    …incentives may be available based on position level and/or job specifics. **Principal ITSM Incident Analyst ** **117932BR** EEO Career Site Equal Opportunity ... Information Systems Security Professional (CISSP) + GIAC Certified Intrusion Analyst (GCIA) + Splunk Certified Power User or Admin...ITIL 4 Foundation or higher certification, with focus on incident and problem management + Background in… more
    BAE Systems (11/05/25)
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  • ITSM Analyst

    Insight Global (Providence, RI)
    Job Description The Enterprise IT Service Management ( ITSM ) Analyst /Senior Analyst is responsible for the maintenance and daily activities as well as the ... end-to-end Change Management lifecycle. The IT Service Management Analyst will report to the Manager...support for Major Incident response and Problem Management investigations. - Compiles ITSM reports on… more
    Insight Global (11/12/25)
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  • ITSM Expert Analyst

    BAE Systems (Vicksburg, MS)
    …innovative IT solutions that enable our customers to achieve their missions. As an ** ITSM Expert Analyst ** , you'll play a critical role in providing exceptional ... maintaining assets required for IT service delivery. As an ** ITSM Expert Analyst ** ,you will be responsible...business needs, monitoring performance, and supporting core IT service management functions like incident , problem, and change… more
    BAE Systems (11/18/25)
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  • Senior ServiceNow IT Service Management

    ICF (Reston, VA)
    Analyst /Systems Analyst professional with strong expertise in the IT Service Management ( ITSM ) module, working knowledge of Asset Management , and ... enhancements + Support troubleshooting, testing, validation, quality assurance, and enhancement of ITSM and Asset Management modules + Provide subject matter… more
    ICF (11/13/25)
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  • ITSM Developer/Reporting Analyst

    Hackensack Meridian Health (Edison, NJ)
    …healthcare and serve as a leader of positive change. The Information Technology Service Management ( ITSM ) Developer & Reporting Analyst will be responsible ... understanding of Information Technology Infrastructure Library (ITIL)/Information Technology Service Management ( ITSM ) principles and concepts. + Fundamental… more
    Hackensack Meridian Health (09/27/25)
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  • Network Incident Management Quality…

    CACI International (Sterling, VA)
    Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
    CACI International (10/23/25)
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  • IT Incident & Problem Management

    Entergy (New Orleans, LA)
    …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
    Entergy (09/03/25)
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  • Security Incident Response and SOC…

    ARAMARK (Philadelphia, PA)
    … ownership, communication, and partnership across cybersecurity, IT, and enterprise incident management teams?ensuring events are resolved swiftly, lessons are ... **Job Description** The Security Incident Response Analyst is responsible for...captured, and security posture continuously improves. **Job Responsibilities** Security Incident Management Coordinate and track security incidents… more
    ARAMARK (10/10/25)
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  • IT Controls and Processes Analyst (Level I)

    Georgia Systems Operations (Tucker, GA)
    … of ITIL and ITSM processes within Shared Services IT, such as incident management , change management , asset management , software license ... and Volunteer Time Off The IT Controls and Processes Analyst is primarily responsible for the execution and ...Process Management : Execute and oversee ITIL and ITSM processes, including incident management ,… more
    Georgia Systems Operations (08/27/25)
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