• ServiceNow ITSM Request Manager

    Emory Healthcare/Emory University (Atlanta, GA)
    ITSM team members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as assigned. **Preferred Qualifications:** ... Tennessee, Texas, Virginia and Wisconsin **Description** We are seeking a ServiceNow ITSM Request Manager for Emory Healthcare -- this role will serve as an… more
    Emory Healthcare/Emory University (09/26/25)
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  • Senior Product Manager , ITSM

    Warner Bros. Discovery (Atlanta, GA)
    …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
    Warner Bros. Discovery (08/24/25)
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  • IT Service Manager ( ITSM )

    Robert Half Technology (St. Paul, MN)
    …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
    Robert Half Technology (08/20/25)
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  • ITSM Contract Program Manager

    Alaka'ina Foundation Family of Companies (Washington, DC)
    ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
    Alaka'ina Foundation Family of Companies (08/21/25)
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  • ITSM Manager

    Robert Half Technology (Oakland, CA)
    Description We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare ... desks, with a focus on enhancing user satisfaction. * Familiarity with enterprise ITSM platforms such as ServiceNow, Jira Service Management, or Zendesk. * Strong… more
    Robert Half Technology (09/25/25)
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  • Director of ITSM & ServiceNow (IT Computer…

    CUNY (New York, NY)
    Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
    CUNY (09/24/25)
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  • Process Owner, Service Portfolio & Catalog…

    Norfolk Southern (Atlanta, GA)
    …the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager . * Submits joint project reports with the program ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025...manager to the Steering Committee. * Reviews changes in… more
    Norfolk Southern (08/23/25)
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  • Process Manager , Infrastructure…

    Norfolk Southern (Atlanta, GA)
    Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Technology **Experience Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. * Experience with managed service providers… more
    Norfolk Southern (08/23/25)
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  • ITSM Software Asset Manager (Remote)

    Trinity Health (Livonia, MI)
    …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
    Trinity Health (08/15/25)
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  • IT Operations Manager

    Zions Bancorporation (Midvale, UT)
    …over 150 years. Help us transform our workforce of the future, today. The ITSM Manager is responsible for overseeing the design, implementation, and continuous ... Zions Bancorporation is seeking an Information Technology Operations Manager with ITIL, ITSM , and strong operational leadership experience to join the IT Service… more
    Zions Bancorporation (08/02/25)
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