- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Program Manager - ITSM ** **to lead the delivery of managed services for a ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- Red River (San Diego, CA)
- Red River is seeking a Technical Project Manager to oversee a portfolio of customer IT initiatives that span multiple technical and operational teams. This role will ... are understood, and delivery aligns with division priorities. The Technical Project Manager will directly manage all assigned projects and may also monitor and… more
- Red River (Chantilly, VA)
- …seek to make those around you successful. The **Client Success Operations Manager ** is a client-facing governance role within the Managed Services division, ... Desk Leadership** , who oversees technical operations, and the **Service Delivery Manager (SDM)** , who manages service performance. The Operations Manager … more
- Allison Transmission (Indianapolis, IN)
- …devices and conference room technologies. + Leverage ITIL best practices and ITSM tools to drive continual service improvement, optimize workflows, and enhance ... SLA adherence and service provider performance in incident resolution and problem management. + Compliance with IT security policies, device configuration standards,… more
- Red River (Doral, FL)
- …user uptime and improving their computing experiences through effective maintenance, problem identification, and resolution activities, as well as growing and ... of networking, VPNs, and enterprise security?practices. + Experience with ITSM tools?(ServiceNow, Jira, etc.) and remote troubleshooting tools. **Preferred… more
- Banc of California (Beverly Hills, CA)
- …directives. + Performs hardware asset audit tasks as directed by IT Support Manager and IT Asset Management team. + Contributes to special projects and tasks ... required on a rotating schedule. + Must possess a strong aptitude for problem solving in a diverse, complex, cross-functional environment. + Familiarity with ITSM… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of the ability to motivate and develop customer relationships. + Exceptional problem -solving and analytical skills, with the ability to handle complex issues. + ... management in a global context. + Understanding of IT Service Management ( ITSM ) principles and practices. + Experience with customer relationship management (CRM)… more
- Stony Brook University (Stony Brook, NY)
- …all details pertaining to the issue or request and enter into the ITSM Ticket system to ensure timely and efficient Information Technology collaboration. + Provide ... printers. Prioritize and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level of support as… more
- Terumo Medical Corporation (Somerset, NJ)
- …SAP S/4HANA. + Design and implement GRC Access Control. + Assist project manager in security governance projects and manage daily security tasks. + Collaborating ... of work. Production support & Continuous Improvement + Adhere to the company's procedure ( ITSM , CHARM, etc.) for user management and role management. + Meet the SLAs… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer Systems Manager **FLSA** Exempt **CAMPUS SPECIFIC INFORMATION** The Office of… more
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