- Norfolk Southern (Atlanta, GA)
- Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Sep 20, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** ... in Information Technology **Experience Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. * Experience with managed… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …for complex process and catalog challenges. + Develop and disseminate ITSM process documentation, and review and revise existing documentation. + Acts ... role will serve as an individual contributor managing the ITSM Request Management process according to ITIL...members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as… more
- CUNY (New York, NY)
- Director of ITSM & ServiceNow (IT Computer Systems Manager 6) - Provisional **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information ... change management during transformation efforts. + Leads a team of ITSM and ServiceNow professionals, including administrators, developers, process owners,… more
- Norfolk Southern (Atlanta, GA)
- …policy & process changes using release management. **Policies** * Approves Portfolio level ITSM process policies. * Submits ITSM process policies to ... for review and recommendation and submits recommendations for global ITSM process polices to the Process...expected process operations. * Provides feedback on process manager and process champion… more
- Warner Bros. Discovery (Atlanta, GA)
- …(3 days onsite) out of our Atlanta office. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...This role will focus on optimizing IT Service Management ( ITSM ), Field Service Management (FSM), Customer Service Management (CSM),… more
- Robert Half Technology (St. Paul, MN)
- …operational changes. Requirements * Minimum of 5 years of experience as an IT Service Manager ( ITSM ). * Expertise in Freshdesk or similar ITSM platforms, ... technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic...up queues, automations, and reporting. * Strong knowledge of ITSM tools, and service desk management. * Demonstrated ability… more
- Trinity Health (Livonia, MI)
- …the lifecycle Management of all Software IT assets/CI's contained within the ITSM eCMS and Software Asset Management databases. Responsible for Application Portfolio ... responsibilities including annual evaluations, hiring, coaching and mentoring. + Participates in ITSM Change Advisory Board (CAB) as needed. + Maintains a working… more
- Bank of America (Pennington, NJ)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Senior-ServiceNow- ITSM -Developer\_25022166) **Job Description:** At Bank of America, we are… more
- Alaka'ina Foundation Family of Companies (Washington, DC)
- ITSM Contract Program Manager Location DC - NCR-National Capitol Region-Washington Job Code 13297 # of openings 1 Apply Now ... Foundation Family of Companies (FOCs) is possibly looking for a Contract Program Manager to provide support for our government customer in National Capital Region,… more
- Guardian Life (Holmdel, NJ)
- Overview: Guardian Life is looking for a dynamic Manager of Major Incident, Problem, and Change & Release Management to join our team! **You Are:** + Seasoned ... ITSM professional dedicated to maintaining seamless technology operations and...resolution, and implementing effective change management practices + Dynamic Manager of Major Incident, Problem, and Change & Release… more
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