- General Dynamics Information Technology (Fairfax, VA)
- …Required:** None **Job Family:** Software Development **Skills:** BMC Helix,BMC Remedy , ITSM **Certifications:** CompTIA - Security+ - CompTIA **Experience:** ... /CMDB/DWP process flows. + Expert familiarity in one or more 20.x+ ITSM applications including Incident Management, Remedy Knowledge Management, Change… more
- US Marine Corps (New Orleans, LA)
- …Word, Excel, Outlook, PowerPoint. Multi-line phone experience preferred. Must complete USMC E- ITSM Remedy Software training in order to obtain administrative ... on minor IT issues and creates incident reports in Remedy in order to request support. Follows up on...Tracks all SAARs to completion. Submits the requests in Remedy for new employee email accounts. Performs duties as… more
- US Marine Corps (New Orleans, LA)
- …Word, Excel, Outlook, PowerPoint. Multi-line phone experience preferred. Must complete USMC E- ITSM Remedy Software training in order to obtain administrative ... When needed, performs troubleshooting on minor IT issues and creates incident reports in Remedy in order to request G-6 support. Follows up on all requests to ensure… more
- NANA Regional Corporation (Alexandria, VA)
- …Property Accounting System (DPAS) and also Information Technology Service Management system ( ITSM ) - Remedy . + Understanding of supply, warehousing, and property ... systems. + Ability to extract reports from Data Base Systems (DPAS, Remedy ). + Knowledge of Property Accounting functions. + Only candidates currently possessing… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …years of military and or civilian logistics experience. + Working knowledge of BMC REMEDY ( ITSM ) and Service Now and analyzing, and translating complex system ... Inventory Management,IT Inventory,Warehouse Inventory **Certifications:** BMC Accredited Administrator: BMC Remedy IT Service Management 8.0 - BMC **Experience:** 5… more
- Three Saints Bay (Washington, DC)
- …System (DPAS) as well as the application for Information Technology Service Management ( ITSM ) (BMC Remedy ). + Perform independent verification of the Asset ... discrepancies. + Track all IT asset transactions in the software application for ITSM and DPAS throughout the assets' life cycle. + Maintain warehouse stock level… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Compiles incident timelines, supports change activities, and records incidents in to the ITSM platform BMC Remedy . * Create, update and maintain Standard ... Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational experience within a large-scale, complex Manager of… more
- State of Michigan (Dimondale, MI)
- …you selected None above, please enter NA. 06 How many years of experience do you have using ITSM /ITIL (Helix/ Remedy )? + None + Less than 1 year + 1 to 3 years + ... + More than 5 years 07 If you indicated that you have experience using ITSM /ITIL, please describe that experience. If you selected None above, please enter NA. 08… more
- TEKsystems (Waukegan, IL)
- …365 and associated applications. Familiarity with Incident Management Applications (ServiceNow, Remedy , ITSM ) and SAP. Preferred Qualifications: + Associate ... Degree in a related field. + CompTIA A+ certification. Nice to Have: + Associate Degree. + CompTIA A+ certification. Pay and Benefits The pay range for this position is $19.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your… more
- TEKsystems (Austin, TX)
- …technical support experience Minimum 1 year chat support experience Experience using ITSM platforms (SmartIT / Remedy , ServiceNow, Cherwell) and remote support ... tools (SCCM, Software Center, Client Center Configuration Manager) Ability to type at least 40 words per minute Ability to multitask effectively and handle 2-3 concurrent chat sessions at a time Working knowledge of PC technical support, systems… more