• Enterprise Communications/Telecom Developer

    Sacramento Municipal Utility District (Sacramento, CA)
    Title: Enterprise Communications/Telecom Developer (Repost) Department: Unified Communications, Corporate Network & Data C Location: Sacramento, CA, US, 95819-4628 ... portfolio of technologies. The ideal candidate will have prior experience with IVR design and development, contact center operations and enterprise telephony. **SMUD… more
    Sacramento Municipal Utility District (05/20/24)
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  • Senior AWS Connect Engineer/ Developer

    Leidos (Baltimore, MD)
    …Connect Developer experience. + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat. + Experience with ... **Description** Leidos is seeking a **Senior AWS Connect Engineer/ Developer ** to be part of the mission solution..._these key required skills_ : The Senior AWS Connect Engineer/ Developer Lead will serve as a Senior Architect/ Developer more
    Leidos (05/16/24)
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  • AWS Connect Developer

    ManpowerGroup (Washington, DC)
    …requests. The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer . The role ... **Job Title: AWS Connect Developer ** **Location:** 100% onsite in Washington, DC **Pay Range: $60.00-$65.00 per hour** **What's the Job?** Provide functional and/or… more
    ManpowerGroup (06/05/24)
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  • Sr. Software Developer

    Spectrum (Maryland Heights, MO)
    TITLE:Sr. Software Developer LOCATION:Maryland Heights, Missouri JOB SUMMARY:Responsible for full stack, hands-on development of software applications, services, and ... (SPS) and successful migration of all payment channels (Kiosk, CCM, Gateway, and IVR online portals) to SPS. Code and perform unit and integration testing of… more
    Spectrum (05/31/24)
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  • Lead Software Developer

    Spectrum (Charlotte, NC)
    TITLE:Lead Software Developer LOCATION:Charlotte, NC JOB SUMMARY:Provide technical direction to project team of software professionals engaged in implementation of ... years of experience programming in Java, Spring Framework, and REST API; utilizing IVR technologies including Avaya Experience Portal, VXML, or CCXML. Must have 3… more
    Spectrum (05/16/24)
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  • Business Analyst Project Manager

    altafiber (Cincinnati, OH)
    …maintenance and new project development activities. + Manage request lifecycle for Avaya IVR through JIRA + Refine requirements for developer when necessary + ... Manage permissions with CMS Supervisor + Coordinating SIT and UAT + Coordinate IVR development with offshore resource directly + Work with vendor to troubleshoot… more
    altafiber (05/21/24)
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  • Staff Engineer, Contact Center Call Routing

    CVS Health (Austin, TX)
    …Five9 with other systems such as outbound dialers, CRM platforms, and IVR systems Required Qualifications + 7+ years experience designing and implementing complex ... campaigns and solutions + Five9 Certifications ( ie Five9 Administrator, Five9 developer ) or formal Five9 training + 7+ years experience maintaining and creating… more
    CVS Health (06/16/24)
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  • Software Engineer 2

    DIRECTV (El Segundo, CA)
    …Our scope includes customer-facing self-service capabilities on DIRECTV.com, our IVR (interactive voice response), and applications for our field technicians ... decisions based on end-to-end impact, data, and experience. This experienced developer demonstrates ownership of development and design for the systems they… more
    DIRECTV (06/12/24)
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  • GenAI Contact Center Transformation Specialist

    Capgemini (San Francisco, CA)
    …for our customers. These engagements may include the use of existing IVR software platforms like Genesys, Avaya and newer Conversational AI platforms like ... Kore.ai, OneReach, 24/7 and similar systems. **Key Responsibilities:** Leadership: Lead the development and implementation of data driven automated contact center solutions using industry leading platforms and Generative AI solutions including Microsoft… more
    Capgemini (06/11/24)
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  • VUI Designer

    Capgemini (El Paso, TX)
    …1-2 years' experience with Conversational AI solutions 4-6 Years experience with IVR design and solutioning Good knowledge of the Conversational AI solution crafting ... Mandatory : English Language Additional language skills : Spanish **Job:** _Developer_ **Organization:** _BSv_ **Title:** _VUI Designer_ **Location:** _TX-El Paso_ **Requisition ID:** _075306_ more
    Capgemini (06/05/24)
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