• IVR Specialist

    City of New York (New York, NY)
    …work schedule Mon - Fri from 9 am - 5 pm. The Interactive Voice Response ( IVR ) Specialist is responsible for managing and supporting IVR infrastructure and ... data circuits, 21 videoconferencing endpoints, audio-visual technologies, and I2 IVR applications and call centers. This position will be...meetings with business users to capture business requirements for IVR system - Manage and support an IVR more
    City of New York (06/29/25)
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  • UX Content Specialist

    Drips (OH)
    Job Title: UX Content Specialist Job Overview: At Drips, we drive meaningful engagement through conversational outreach powered by a blend of automation and human ... oversight. As a UX Content Specialist , your primary focus will be on editing, reviewing,...will be on editing, reviewing, and proofreading SMS and IVR content to ensure accuracy, consistency, and adherence to… more
    Drips (06/06/25)
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  • Sr Client Svc & Product Support Specialist

    ADP (Florence, SC)
    …- Prod Supt Spec-G21213** **Basic Function** As a SR Client Service and Product Specialist , you will be responsible for and play a crucial role in assisting ... ensure accuracy of files and individual records. + Conduct new hire pre-screenings via IVR phone line to identify and determine WOTC, state, federal, and local tax… more
    ADP (07/16/25)
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  • Quality Improvement Specialist Senior

    Centene Corporation (Topeka, KS)
    …workplace flexibility. **Position Purpose:** The Senior Quality Improvement Specialist is responsible for coordinating assigned regulatory, accreditation, clinical ... project-related communication including, but not limited to, member/physician mailings, IVR scripts, emails, business plans, graphics, and maintains minutes and… more
    Centene Corporation (07/10/25)
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  • Loss Mitigation Specialist

    Carrington (Anaheim, CA)
    …join our amazing team and work on-site in Anaheim!** The Loss Mitigation Specialist will be responsible for educating borrowers on CMS' Loss Mitigation alternatives ... + monthly bonus. **What you'll do:** + Handle inbound calls routed through IVR as well as internal transfers to determine borrowers' intent to retain property,… more
    Carrington (07/02/25)
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  • Call Center Specialist (Customer Service)

    Bank OZK (Alpharetta, GA)
    …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of PC technology. + Knowledge of online banking software functionality. + Knowledge of internet terms, access, and usage. +… more
    Bank OZK (07/19/25)
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  • Call Center Consumer Loan Specialist

    Bank OZK (Little Rock, AR)
    …in systems, processes, and procedures. + Performs assigned interactive voice response ( IVR ) responsibilities. + Maintains good attendance and punctuality to work. + ... Follows Bank policy, procedures, and guidelines. + Performs all other duties as assigned. Knowledge, Skills & Abilities + Knowledge of Consumer Lending Products/Loans. + Knowledge of online banking software functionality. + Knowledge of internet terms, access,… more
    Bank OZK (06/24/25)
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  • Intvional Radiology Tech

    Covenant Health Inc. (Knoxville, TN)
    …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
    Covenant Health Inc. (06/20/25)
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  • Referral Coordinator

    ChenMed (Orlando, FL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (07/18/25)
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  • Referral Coordinator

    ChenMed (Glenwood, IL)
    …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
    ChenMed (07/16/25)
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