- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Spectrum Comm Inc (Jacksonville, FL)
- …IT teams for escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and ... Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... this contract. The Help Desk Engineer will troubleshoot issues to provide excellent customer service and support to system stakeholders. Work Location This is a… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...adequate coverage for service delivery. o Mentor and train junior staff members, fostering their technical and professional development.… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Monitoring Tools,Network Operations **Certifications:** Security ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
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