- General Dynamics Information Technology (Washington, DC)
- …*Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive IT… more
- Robert Half Technology (Jacksonville, FL)
- …procedures, and known issues to improve knowledge base and reduce repeat tickets + Mentor junior help desk staff and provide guidance on troubleshooting best ... Description About the Role We're seeking a Senior Help Desk Analyst to serve as a technical escalation point and mentor for our support team. This role is ideal… more
- Waystar (Louisville, KY)
- …feedback to improve internal documentation and workflows. Mentorship & Leadership + Mentor junior Help Desk technicians and assist with onboarding and ... technician who serves as a technical leader within the Help Desk team. This role focuses on...role focuses on handling complex end-user support requests, mentoring junior technicians, and ensuring high-quality service delivery. While not… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... of Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the … more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...best practices. Provides training, recommends process improvements, and mentors junior level staff. (5%) Conducts audits by analyzing results… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join our team in Aberdeen Proving Ground, ... + DoD Secret Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... security guidelines, and best practices Requirements Requirements + 1-3 years of Help Desk or Technical Support experience (internships or school experience… more
- General Dynamics Information Technology (Langley AFB, VA)
- …Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical Support **Certifications:** CompTIA ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- Insight Global (San Leandro, CA)
- …lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in Windows,… more
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