- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support . This role involves ... Team Leadership: o Oversee the daily activities of the help desk team, providing guidance, support...adequate coverage for service delivery. o Mentor and train junior staff members, fostering their technical and professional development.… more
- General Dynamics Information Technology (Langley AFB, VA)
- …**Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support ,Networking Tools,Technical Support ... most complex technical challenges. GDIT is seeking an enthusiastic Junior Network Engineer seeking to expand his/her experience in...Desk services across a global enterprise. **Task: Network Monitoring/ Help Desk Support Subtasks.** +… more
- Insight Global (San Leandro, CA)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must-Haves * 5+ years in Help Desk /Desktop Support roles. * Expertise in ... lead responsibilities. Role Overview We are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and technical expertise… more
- Spectrum Comm Inc (Jacksonville, FL)
- …teams for escalated issues or specialized support needs. + Mentor and assist junior help desk staff, providing guidance on troubleshooting methods and ... field, or equivalent combination of education and experience. + 4+ years of experience in help desk or desktop support roles, with at least 1 year in a… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support for mission-critical personnel ... for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II) to join...desk experience. + Experience providing Tier II technical support . + Proficiency with Microsoft Office products. Preferred: +… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act ... Help Desk Analyst Job Details Job... Help Desk Analyst Job Details Job Location Casa Grande...for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support … more
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