- TekSynap (Chantilly, VA)
- …QUALIFICATIONS** ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a ** Junior Help Desk Support Technician** tosupport theOffice ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day… more
- General Dynamics Information Technology (Washington, DC)
- …listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician, you are the foundation of our overall approach to executive… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance) KBR… more
- SMX (Dahlgren, VA)
- …or a related field + Minimum of 6 years of professional experience in Industry, Federal or DoD Help Desk Support + Experienced in using a help desk ... looking for a highly motivated Senior Help Desk Specialist to join our team in support...role involves diagnosing and resolving complex technical issues, mentoring junior staff, and ensuring high levels of customer satisfaction.… more
- Link Solutions Inc (Frederick, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in ... DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will...systems. + Serve as senior lead providing oversight to junior staff. + Respond to user inquiries and requests,… more
- Robert Half Technology (Nashville, TN)
- …and participate in projects as assigned. Requirements Qualifications: + 1-3 years of desktop or IT support experience in a help desk or technical support ... and remote support tools + Familiarity with help desk ticketing systems and documentation best...problem-solving and communication skills + Proven ability to mentor junior staff and work collaboratively in a distributed team… more
- Robert Half Technology (Itasca, IL)
- …Team Leadership: Function as the main point of contact for help desk operations, mentoring and supporting junior analysts to ensure timely and effective ... Qualifications and Skills Required: 3+ years of experience in an IT help desk or user support role, with at least 1 year in a leadership or senior… more
- Daisy Brand (Wooster, OH)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk /Desktop Support staff to address reported issues and act ... Help Desk Analyst Job Details Job... Help Desk Analyst Job Details Job Location Wooster -...for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will support … more
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