• Senior Technical Support Engineer

    Broadcom (Lisle, IL)
    …Communities. + Share knowledge with other engineers and customers by following KCS methodology and process. Enable customer self-service success using KCS ... methodology by reusing, creating, reviewing, updating, publishing and retiring knowledge. Assist/ mentor colleagues developing knowledge content. + Leverage experience and research existing knowledge resources to evaluate customer's environment and historical… more
    Broadcom (07/26/25)
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  • What-Comm Technical Support Specialist II

    City of Bellingham (Bellingham, WA)
    …four of the following active certifications within six months of hire or promotion: + KCS v6 Fundamentals + ITIL 4 Foundations + ITIL 4 Practitioner: Service Desk + ... of the following active certifications within six (6) months of hire or promotion? - KCS v6 Fundamentals - ITIL 4 Foundations - ITIL 4 Practitioner: Service Desk -… more
    City of Bellingham (07/04/25)
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  • Experienced Software Engineer

    The Boeing Company (North Charleston, SC)
    …practices + Experience with Docker container technology and Kubernetes Container Service ( KCS ) + Experience with Domain-driven design (DDD) + Experience using DevOps ... tool chain and team collaboration tools including GitLab, TFS, JIRA, Jenkins and Artifactory etc. + Experience in a production environment **CodeVue Coding Challenge:** To be considered for this position you will be required to complete a technical assessment… more
    The Boeing Company (07/24/25)
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  • Senior Software Engineer

    The Boeing Company (North Charleston, SC)
    …practices + Experience with Docker container technology and Kubernetes Container Service ( KCS ) + Experience using DevOps tool chain and team collaboration tools ... including GitLab, TFS, JIRA, Jenkins and Artifactory etc. **Drug Free Workplace:** Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is… more
    The Boeing Company (07/24/25)
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  • Solutions Support Technician II

    Canon USA & Affiliates (Burlington, NJ)
    …including A+, Network+, Server+, Microsoft certifications, HDI Support Center Analyst, KCS Foundations. We are providing the anticipated rate for this role: ... $21.20 - $31.74 hourly. **Company Overview** About our Company -Canon USA, Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With… more
    Canon USA & Affiliates (07/23/25)
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  • Knowledge Base Analyst

    TEKsystems (Catonsville, MD)
    …Windows 10 & 11 experience Proficient in O365 Apps ServiceNow experience Familiar with KCS Methodology Pay and Benefits The pay range for this position is $23.00 - ... $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available… more
    TEKsystems (07/23/25)
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  • Analyst (Tier I) - End User Engineering (Help…

    RKON (Chicago, IL)
    …- internal training program (within 3 months) + Knowledge Centered Service ( KCS ) v6 Fundamentals certification (within 6 months) + HDI Support Center Analyst ... certification (within 6 months) + MS-900 Microsoft 365 Fundamentals (within 9 months) + Hardware vendor training/certifications, as required Compensation: The expected base salary for this position is $45,000. This position is also eligible for quarterly base… more
    RKON (07/19/25)
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  • Senior Lead Software Engineer - Open BMC 1

    Celestica (Richardson, TX)
    …Knowledge of BMC including IPMI, SDR, SEL, FRU records, SOL, IPMB, Side-band LAN, KCS and KVM. + Knowledge of Redfish and other management protocols. + Experience ... with board bringup. + Working knowledge of BMC related Hardware such as ARM, BMC chip (AST 2500, AST2600, Pilot 4 etc.), HW-monitor and Super-IO, NC-SI NIC, phy. + Working knowledge of common bus such as I2C, IPMB, PMBUS, SPI, LPC, UART, JTAG. + Experience… more
    Celestica (07/19/25)
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  • Mainframe Technical Support Engineer - Storage…

    Broadcom (Princeton, NJ)
    …follow-up coaching for less-experienced team-members.** **Utilize Knowledge Centered Service ( KCS ) processes to appropriately reuse, create, update, publish, and ... retire knowledge. Collaborate with colleagues in developing knowledge content.** **Adhere to best practices and case hygiene in the case resolution methodology.** **Participate in the weekend on-call rotation for Severity 1 support.** **Expand product… more
    Broadcom (07/17/25)
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  • Sr ITSM Analyst

    Lowe's (Charlotte, NC)
    …projects. + Experience with ITSM tools. + ITIL 4 Foundation certification. + KCS Principles certification. **About Lowe's** Lowe's Companies, Inc. (NYSE: LOW) is a ... FORTUNE(R) 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately… more
    Lowe's (07/16/25)
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