- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25 front-line agents...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Bosch (Fort Lauderdale, FL)
- …and use of team-based methods and tools. + Participation in personnel recruitment. + Lead and/or participate in status and planning meetings with the team, ... including MS Office. + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + Ownership and follow through. +… more
- J&J Family of Companies (Titusville, NJ)
- …America **Job Description:** **J&J Innovative Medicine is recruiting for a Manager, Call Center Operations, located in Titusville, New Jersey.** **About ... from any location to apply. **Purpose** : The Manager, Call Center Operations is part of the...management to enhance response times and service quality. + Lead initiatives aimed at enhancing patient and customer experience… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...adherence to corporate policies and procedures Essential Duties + Lead a team of 15-25 entry-level front-line customer service… more
- VCA Animal Hospitals (Los Angeles, CA)
- …and the hospital teams we support as well as by typical call center KPIs (hold times, wrap-up times, new-client lead conversion rates, etc.) The ideal ... center KPIs + Understanding of call center financials, budgeting, and financial planning **CORE...call center financials, budgeting, and financial planning **CORE COMPETENCIES:** + Organization + Project Management +… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …and skills in planning , directing, and coordinating work activities of call center and referral personnel. Benefits Ivyhill has a competitive benefits ... is responsible for leading and overseeing all program components Call Center environment and distributing work and...set precedent, and lead organizational change. Will lead the planning , execution, and monitoring of… more
- HCA Healthcare (St. Petersburg, FL)
- **Description** **Introduction** Do you have the career opportunities as a(an) Call Center Representative you want with your current employer? We have an ... elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and...of colleagues. Do you want to work as a(an) Call Center Representative where your passion for… more
- Bath Planet (Baton Rouge, LA)
- Call Center Manager Wanted! Salary + Commission and Overrides $60,000-$90,000 EZ Baths of Louisiana is a 10+ year old multi million dollar Home Improvement ... company that is seeking a Call Center Manager. We are one of...overseeing our Internet marketing department as it relates to lead generation with cost and expectations. ESSENTIAL DUTIES AND… more
- Centene Corporation (Topeka, KS)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice...to meet contractual, quality and compliance goals. + Oversee planning and delivery of training and orientation of staff… more