- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Las Cruces, NM)
- …of the account. Key Responsibilities: + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + Responsible for ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...metrics by providing leadership, direction, and motivation to the workforce . Candidates for this role should be experienced, highly… more
- Mass Markets (AL)
- …center operations, processes, and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics… more
- Trinity Health (Rensselaer, NY)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer - FT - DAYS** If you are looking for a ... Registration position in a Call Center , this could be your opportunity....we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- Trinity Health (Ann Arbor, MI)
- …**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data ... 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation...we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for… more
- Centene Corporation (Austin, TX)
- …+ Build effective workforce through identification of key characteristics for call center roles; actively engage in recruiting activities, and active ... the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour,… more
- CVS Health (Springfield, IL)
- …make a large impact in your next role? Join CVS Health as the Manager of Call Center Customer Service with our Services & Benefits division. As the Manager, you ... remote role. Candidate must be flexible to work during call center hours which are as follows:...days per week. This position will report to the Lead Director, Service & Benefits. Responsibilities: **Team Leadership** +… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleQuality Management Specialist ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.14 ... CodeN/A Job Description Summary Organization NamePerformance & Productivity Reports toSection Manager, Center of Excellence Full or Part TimeFull Time If Part Time… more
- Elevance Health (Richmond, VA)
- **Pharmacist Consultant - CarelonRx - Call Center ** **Location** : Alternate locations may be considered. The ideal candidate will live within 50 miles of one of ... will work remotely. **Hours** : This role is a ** call center ** position, breaks will be scheduled...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. We are looking for aBilingual Supervisorto lead and manage the team supporting the Flood Support project. This role is crucial… more
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