- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...working with Enterprise Software companies. + Demonstrated ability to lead and drive required business and technical outcomes in… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call ... high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations… more
- MongoDB (Austin, TX)
- …like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As ... trends to contribute to continuous process improvements + Lead or support initiatives that evolve escalation ...+ Lead or support initiatives that evolve escalation and incident management practices **What You'll Need:** +… more
- Google (San Bruno, CA)
- …effectively lead initiatives with various stakeholders. As a Social Communications Manager for YouTube's Incident Management Office (IMO), lead training and ... and social media communications. + 4 years of experience in escalation management, executive communications, and making time-critical decisions with incomplete… more
- GitHub (OR)
- …professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build and deploy solutions to simplify the ... team-wide rotation. **Responsibilities** Scalable Support (1:Many) + Identify and lead scalable support initiatives (eg, GitHub Actions templates, reusable… more
- Amgen (Washington, DC)
- …team. Join us and transform the lives of patients while transforming your career. Senior Manager , US Meetings Regional Lead **What you will do** Let's do this. ... and experienced Senior Manager , US Meetings to serve as the regional lead for the United States within the Global Meetings Management (GMM) program. This role… more
- University of Michigan (Ann Arbor, MI)
- Digital Accessibility Services Manager Lead Apply Now **How to Apply** A cover letter and resume are important submissions for the hiring team to get a sense of ... the selected candidate. **Job Summary** The Digital Accessibility Services Manager Lead is a lead ...management, and project implementation. This role serves as an escalation point for customer and vendor issues, prioritizes team… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead CIB Portfolio Manager to join the Portfolio Management team to support Wells Fargo's growing Financial ... Institutions business. The Portfolio Manager will partner with Relationship Managers, Industry Coverage and Risk Management to oversee execution of credit related… more
- Wells Fargo (St. Louis, MO)
- **About this role:** Wells Fargo Wealth & Investment Management is seeking a ** Lead Product Manager ** to join the Advisor Gateway Product Team-a high-impact ... advisors to focus more on relationships and less on navigating fragmented systems. As ** Lead Product Manager ** , you will define and drive the product vision,… more
- Wells Fargo (Charlotte, NC)
- **About this role:** The Fixed Income Strategies Team is searching for a Lead Portfolio Manager - Municipal Fixed Income ( Lead Wealth Investment Portfolio ... act independently within the established VIG (Verification of Investment Guidelines) + Lead team strategy calls and execute strategic and tactical positioning in… more