• Salesforce Architect with Genesys CX…

    HTC Global Services Inc (Madison, WI)
    … who's ready to make an impact by designing and delivering scalable, cutting-edge solutions across industries. What You'll Do: + Architect Scalable Solutions ... perks. Join Us as a Salesforce CX Cloud Technical Architect - Shape the Future of Customer Experience Are...of Customer Experience Are you passionate about crafting innovative solutions on the Salesforce platform? Do you enjoy solving… more
    HTC Global Services Inc (06/30/25)
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  • IT Systems Analyst, Genesys

    Robert Half Technology (West Des Moines, IA)
    … Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys Cloud Architect . Lead deployment of other Genesys ... experience; or equivalent combination of education and/or experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI… more
    Robert Half Technology (07/11/25)
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  • IVR Chatbot Genesys focus Developer

    Cognizant (Teaneck, NJ)
    …wellbeing programs. **Responsibilities** . Design and implement scalable and robust architecture solutions using Genesys Cloud to meet business needs. . ... assessments to ensure system performance reliability and security. . Lead efforts to troubleshoot and resolve complex technical issues...(SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. .… more
    Cognizant (06/28/25)
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  • Lead Application Architect

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    ** Lead Application Architect ** **Category:** Architecture **Main location:** United States, Virginia, Fairfax **Alternate Location(s):** United States, Maryland, ... . **Position Description:** CGI Federal is seeking an experienced Lead Application Architect to help lead … more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Architect - Contact center

    Capgemini (New York, NY)
    …prototypes to accelerate innovation. Program/Portfolio Engagement * Serve as the lead architect across large-scale transformation programs in the contact ... Architect - Contact center Choosing Capgemini means choosing... the design and implementation of cloud-based contact center solutions using platforms such as Genesys Cloud,… more
    Capgemini (06/06/25)
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  • Principal CCaaS Architect

    Sprinklr (NY)
    …about our culture here: The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Architect who will partner with our sales organization ... ensure ethical and responsible use of AI in technology solutions . + Lead presales activities that include...Genesys , Amazon Connect, NICE, Five9) and cloud-based martech solutions . + **Strong knowledge of AI, automation, and ML… more
    Sprinklr (06/05/25)
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  • Development Lead

    CGI Technologies and Solutions, Inc. (Baltimore, MD)
    …Siebel CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud-based contact center solutions (AWS Connect, Google ... **Development Lead ** **Category:** Software Development/ Engineering **Main location:** United...cloud-native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Modernization Lead

    CGI Technologies and Solutions, Inc. (Fairfax, VA)
    …GCP, and cloud-native technologies. * Experience with Oracle Siebel CRM, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS. * Familiarity with ... **Modernization Lead ** **Category:** Analytics and Emerging Digital Technologies **Main...including implementation of the overall strategy and chosen CRM solutions . The Centers for Medicare & Medicaid Services (CMS)… more
    CGI Technologies and Solutions, Inc. (05/31/25)
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  • Senior Contact Center Engineer

    AIG (Jersey City, NJ)
    …contact center platform. Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud). + Develops high and low ... processes, leading technical deployments and owning the API design between platforms. They will also lead the vulnerability management and security processes of the… more
    AIG (05/09/25)
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  • Oracle RightNow CRM SME

    Deloitte (Washington, DC)
    …workspaces, workflows, rules, and service queues. Your responsibilities include overseeing Genesys Architect flow designs, omnichannel setup, and telephony ... process design, technology enablement, and operational services to enable heart-of-the-business solutions . Work You'll Do As an Oracle RightNow CRM Analyst, you… more
    Deloitte (06/27/25)
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