- Public Storage (Plano, TX)
- …stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service...personnel. + Process password and proxy access requests. + Level 1 troubleshooting for connection, network issues,… more
- City of New York (New York, NY)
- … Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of ... Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will:...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- Citi Trends (Savannah, GA)
- …our team, growing with our company, and always seeking to provide an amazing level of service . **ESSENTIAL DUTIES AND RESPONSIBILITIES:** + Utilize your skills ... **Job description** **Role: Tech Desk Support Analyst** **Reports to: IS Manager** **Positions...center: 1 year (Required) + Customer support: 1 year (Preferred) + Customer service : … more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...+ Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes.… more
- Bozeman Health (Bozeman, MT)
- Position Summary: The Service Desk Technician resolves internal and external user problems and ensures correct operation of personal computers. Installs, ... education and experience may be considered. Preferred + One ( 1 ) or more relevant Information Technology certifications. Essential Job...technical documentation and standard operating procedures (SOPs) for the Service Desk team. + Utilizes IT … more
- Insight Global (New York, NY)
- …Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years) - onsite support experience and ... the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365,...experience supporting c- level /executives - Proven expertise with positive customer … more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 ... reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2-3 provides support to... Management Foundation Certification) within two (2) years of Level 1 designation * Bachelor's Degree in… more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... driving process improvements, managing escalations, and ensuring a high level of service delivery. The Manager will...and implement long-term strategies to grow and maintain the Service Desk function, balancing operational efficiency with… more
- Georgia Systems Operations (Tucker, GA)
- …Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer ... Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior… more
- State of Georgia (Rockdale County, GA)
- IT Help Desk Analyst 1 Georgia - Rockdale -... Analyst will be expected to provide a high level of customer service while handling difficult situations. ... IT Help Desk Analyst Duties and Responsibilities: Under general supervision, the Help Desk Analyst 1 receives and handles a high volume of calls from both… more