- Heritage Bank (Burlington, WA)
- …Burlington, Washington. Base Salary Range: Level I - $20.00 - $21.62- $24.84 per hour Level II - $22.00 - $22.70- $26.87 per hour Senior - $23.00 - $23.84- ... Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting...a financial services and/or service center industry - required. Level II - 2+ years recent experience… more
- The Computer Merchant, LTD. (Reston, VA)
- …of Justice. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... a Secret clearance * Past experience providing IT (Tier II ) support in a Windows office environment * Excellent...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …8570.01-M with a minimum certification of IAT Level II ** The Level 3 Help Desk Specialist shall possess the following capabilities: + Six (6) years ... Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...with DoD 8570.01-M with a minimum certification of IAT Level II ** **_Equal Opportunity Employer, including disability… more
- CACI International (Fort Meade, MD)
- …government databases, software, and systems. You will also support the Tier I and Tier II level help desk to perform first contact resolution of Help ... a fast-paced environment and manage multiple priorities. **Desired:** IAT Level I and IAT Level II...* Prior Systems Administrator experience (5+ years) * Prior Help Desk experience (1-2 years). - **… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician (Tier II ) to join our team in Aberdeen ... and maintain an active DoD Secret Clearance. + IAT Level II Certification equivalent or higher per...of directly related help desk /service desk experience. + Experience providing Tier II … more
- North Wind Group (Birmingham, AL)
- Location: Birmingham, Alabama Title: Help Desk II Schedule...technical issues. + Assist Tier 1 help desk in resolving issues beyond their level ... but be an integral part of our continued success. POSITION PURPOSE: Provides help desk support for all hardware, software, and telecom needs. Performs as part of… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... will escalate to the eBusiness team for a more detailed level of support. The Tier II will consult with appropriate manufacturers where required in coordination… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional ... and assistance to internal customers while maintaining a high level of attention to detail and accuracy. As part...* Minimum of 1 year of experience in a help desk or technical support role. *… more
- Amazon (Austin, TX)
- …for complex technical issues and difficult customer interactions. - Represent the Service Desk in executive- level discussions and help champion the team's ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service...down incident volumes. - Analyze key performance indicators and service- level metrics to identify opportunities for improvement and inform… more
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