- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents...available to help protect you during unexpected challenges. + Life Insurance:Access life insurance options to safeguard… more
- Access Dubuque (Dubuque, IA)
- …senior leadership team . The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound, ... Director of Contact Center Operations **Colony Brands, Inc.**...**fully remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Needham Bank (Needham, MA)
- …analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, ... contact center technology support, scheduling/staffing, , employee and customer satisfaction...using strong relationship and influencing skills. This leader and team will have direct impact on over 60k customers… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Public Storage (Plano, TX)
- …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician...team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity… more
- Leidos (Baltimore, MD)
- **Description** Leidos is seeking a **Cloud Contact Center Support Specialist** to be part of the mission solution and help lead SSA's Digital Modernization ... 65 million American lives per month. We are a team of forward-looking professionals in need of a strong...is crucial in ensuring the smooth operation of cloud-based contact center services, driving both agent performance… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more